You will get a high-quality 24x7 Live chat support services
Rising Talent
Project details
Note: Before placing an order, please send a message and describe your project requirements. If you place an order directly with us, we may decline it.
Engage them before they leave by outsourcing live chat support.
You can provide rapid, seamless, and effective customer support with our Live Chat services, which are available 24/7. It gives your company more flexibility by automating support delivery and allowing you to respond to client complaints in real-time. We also have live chat agents who can help your customers with more complicated questions.
Using our chat support services has several advantages, including:
Flexible Pricing Options
100% Information Security
State-of-the-art Infrastructure
High Quality
Operational Transparency
Multiple Delivery Centers
Built-in CRM
Multilingual Language Support
24/7 Availability
Experienced Team
Comprehensive Weekly/Monthly Report
Option to Scale-up
Answer Queries Immediately
Our live chat assistance can enable your company to:
Turn visitors into customers
Assist your customers
Provide technical support to customers
Increase your ROI
Turn a 24/7 Live Chat Support Operation into a Profit Center, contact us today!
Engage them before they leave by outsourcing live chat support.
You can provide rapid, seamless, and effective customer support with our Live Chat services, which are available 24/7. It gives your company more flexibility by automating support delivery and allowing you to respond to client complaints in real-time. We also have live chat agents who can help your customers with more complicated questions.
Using our chat support services has several advantages, including:
Flexible Pricing Options
100% Information Security
State-of-the-art Infrastructure
High Quality
Operational Transparency
Multiple Delivery Centers
Built-in CRM
Multilingual Language Support
24/7 Availability
Experienced Team
Comprehensive Weekly/Monthly Report
Option to Scale-up
Answer Queries Immediately
Our live chat assistance can enable your company to:
Turn visitors into customers
Assist your customers
Provide technical support to customers
Increase your ROI
Turn a 24/7 Live Chat Support Operation into a Profit Center, contact us today!
Purpose
BusinessIndustry
Agriculture, Architecture & Interior Design, Beauty & Cosmetics, Biotech, Business Services & Consulting, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$240
|
Standard
$480
|
Advanced
$960
|
|---|---|---|---|
| Delivery Time | 5 days | 15 days | 30 days |
Number of Hours of Work | 40 | 80 | 160 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
59 reviews
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This project doesn't have any reviews.
TE
Thierry E.
Jul 13, 2024
Telemarketing & Outbound Call Support for Survey Marketing
The team did a good job in calling out our clients and to engage them in our survey Marketing.
CM
Chris M.
Feb 23, 2024
You will get High-Quality Call Handling Services for 2022
MI
Margarita I.
Dec 8, 2023
You will get a well-organized and affordable cold calling services
This team did a great job at following our directions and really flexible at trying to work with our company. Also communication was outstanding. We will consider them again for future projects.
ID
Inder D.
Jan 10, 2023
Customer Service Rep (Full Time)
HA
Himanshu A.
Oct 18, 2021
Virtual Assistant
Great freelancer and amazing working with him....HIghly recommended!!
About Nirav
24/7 Customer Support Team | Live Chat, Email & Phone Support
100%
Job Success
Surat, India - 2:18 pm local time
I help businesses provide professional customer support through phone, live chat, email, helpdesk tickets, and virtual assistant services. With more than 12 years of experience and a dedicated team of trained customer service representatives, we support businesses across the USA, Canada, UK, Australia, and other international markets.
Whether you need full-time customer support coverage, after-hours support, overflow call handling, live chat agents, email support specialists, or virtual assistants, we can quickly build a team based on your requirements.
Our services include:
✔ 24/7 Customer Support
✔ Customer Service & Customer Care
✔ Live Chat Support
✔ Email Support
✔ Phone Support
✔ Help Desk Support
✔ Virtual Assistant Services
✔ Airbnb Guest Support
✔ Property Management Support
✔ Appointment Scheduling
✔ Order Processing
✔ Inbound Call Handling
✔ Customer Retention & Follow-Up
✔ Back Office Support
✔ Multilingual Customer Support
Our team has experience working with startups, eCommerce brands, SaaS companies, Airbnb hosts, property management companies, healthcare organizations, insurance companies, and service-based businesses.
We are comfortable working with Zendesk, Freshdesk, Intercom, HubSpot, Salesforce, Zoho, Gorgias, Help Scout, Slack, Microsoft Teams, Google Workspace, and other customer support platforms.
Why clients choose us:
• 12+ Years of Industry Experience
• Dedicated Customer Support Teams
• 24/7 Coverage Available
• Fast Response Times
• Quality Assurance & Team Supervision
• Scalable Support Operations
• Professional English-Speaking Representatives
• Proven Upwork Track Record
If you are looking for a dependable customer support partner who can improve customer satisfaction, reduce response times, and represent your business professionally, let's discuss your requirements.
Steps for completing your project
After purchasing the project, send requirements so Nirav can start the project.
Delivery time starts when Nirav receives requirements from you.
Nirav works on your project following the steps below.
Revisions may occur after the delivery date.
Number of the live chat support sessions attended
The client will acknowledge that live chat support tickets are resolved to the satisfaction of the client.