You will get a phone audit report for your hotel.
Project details
Want to know what your guests really experience before they arrive? I act as a mystery guest and audit your hotel phone service to evaluate how your team handles real guest inquiries, tone, clarity, and professionalism—then deliver a written report. You'll receive a professional written report with feedback on first impressions.
Project Type
Data Entry, Customer SupportWhat's included $16
These options are included with the project scope.
$16
- Delivery Time 14 days
- Number of Revisions 0
About Jerry
Remote PM | Hospitality Consultant | Airbnb / STR | Customer Success
Snellville, United States - 9:56 pm local time
Today, I bring that service-first mindset to remote roles in Project Management, Customer Success, Hospitality Consulting, and Airbnb / Short-Term Rental (STR) Support.
Whether you need help coordinating projects, building out operational workflows, improving guest experience systems, or managing multi-property teams remotely, I’m the dependable, detail-driven partner you want in your corner.
💼 What I Bring to the Table:
Project coordination & task tracking
VIP-level customer service & support
Airbnb / STR listing audits & guest messaging strategy
SOP creation & process improvement
Hospitality operations & staff training consulting
Light Executive Assistant support (calendar, inbox, task organization)
Fluent in English & Spanish
Calm, professional communication style
🧰 Tools & Tech:
Google Workspace | Microsoft Office | Slack | Teams | Canva
PMS Systems: Opera | OnQ | FOSSE | PEP | RMS
Notion (basic) | POS Systems | Salesforce (basic)
I’m here to help you run your business like a five-star operation—remotely, reliably, and without the stress. Let’s work together to keep your clients happy, your systems smooth, and your projects on track. 💼✨
Steps for completing your project
After purchasing the project, send requirements so Jerry can start the project.
Delivery time starts when Jerry receives requirements from you.
Jerry works on your project following the steps below.
Revisions may occur after the delivery date.
In Progress