You will get a proactive VA who ensure smooth operation and business success
Top Rated
Top Rated
Project details
👉 Your Go-To Virtual Assistant for Seamless Operations & Business Growth
With 5+ years of experience, I specialize in administrative support, customer service, and lead generation, helping businesses streamline operations and boost customer engagement.
What I Deliver:
✅ Administrative Support: Email/calendar management, data entry, CRM updates, and document organization.
✅ Customer Support: Email & chat handling, issue resolution, refunds, and client relationship management.
✅ Lead Generation & Sales Support: Researching & qualifying leads, LinkedIn outreach, and CRM management.
✅ Project & Task Management: Using Trello, Asana, and ClickUp to ensure efficiency.
✅ Market Research: Competitor analysis, industry trends, and audience insights for business growth.
Why Choose Me?
✅ Proven track record in supporting startups & e-commerce businesses.
✅ Tech-savvy: Proficient in Google Workspace, HubSpot, Zoho, Zendesk & Freshdesk.
✅ Detail-oriented, customer-focused, and results-driven.
👉 Let’s discuss how I can help grow your business! 🚀
With 5+ years of experience, I specialize in administrative support, customer service, and lead generation, helping businesses streamline operations and boost customer engagement.
What I Deliver:
✅ Administrative Support: Email/calendar management, data entry, CRM updates, and document organization.
✅ Customer Support: Email & chat handling, issue resolution, refunds, and client relationship management.
✅ Lead Generation & Sales Support: Researching & qualifying leads, LinkedIn outreach, and CRM management.
✅ Project & Task Management: Using Trello, Asana, and ClickUp to ensure efficiency.
✅ Market Research: Competitor analysis, industry trends, and audience insights for business growth.
Why Choose Me?
✅ Proven track record in supporting startups & e-commerce businesses.
✅ Tech-savvy: Proficient in Google Workspace, HubSpot, Zoho, Zendesk & Freshdesk.
✅ Detail-oriented, customer-focused, and results-driven.
👉 Let’s discuss how I can help grow your business! 🚀
Purpose
BusinessIndustry
Agriculture, Beauty & Cosmetics, Business Services & Consulting, Data Analytics, Ecommerce, Education, Fashion & Apparel, Food & Beverage, Gaming, Lifestyle, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Music, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 10 days |
Number of Revisions | 2 | 3 | 5 |
Number of Hours of Work | 4 | 20 | 40 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | - | ||
Project Management Support | |||
Travel Planning | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5Frequently asked questions
10 reviews
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This project doesn't have any reviews.
BK
Braeden K.
Jun 25, 2026
Project Coordination and Office Assistance
AM
Andrew M.
Apr 15, 2026
Creative Virtual Assistant Needed (Email Flows, Shopify Updates, ChatGPT Prompting)
Adaeze was excellent to work with from start to finish. She was proactive in reaching out to us, highly professional, and consistently delivered excellent work. She kept everyone updated throughout the process, was very responsive to feedback, and made collaboration easy. I really appreciated Adaeze's communication, reliability, and overall quality of work. We definitely plan to work with her again in the future and would absolutely recommend her.
LO
Luke O.
Mar 11, 2026
Experienced Virtual Personal Assistant Needed - Google Workspace Expertise
Truly excellent administrative and clerical services, with a great grasp of technical platforms. In addition Adaeze is so very easy to work with and I’m so grateful for the last 12 months.
TG
The Simple G.
Jan 20, 2026
Trial for Role
The task was completed as requested. Appreciate the timely completion and responsiveness. Overall, a straightforward and satisfactory experience.
MW
Michael W.
Dec 18, 2025
Executive Assistant Needed
Adaeze did great work. Clear on task.
About Adaeze Stella
Executive Virtual Assistant | Operations, CRM & Customer Support
100%
Job Success
Ibeju, Nigeria - 1:05 pm local time
With 5+ years supporting founders, CEOs, coaches, consultants, and growing agencies, I provide executive and operational support that lets leaders stay focused on growth while I handle what keeps the business running: scheduling, communication, systems, and follow-through.
As a Top Rated freelancer with a 100% Job Success Score, $20K+ earned, and over 3,800 hours on Upwork, I've built long-term client relationships by delivering reliable support, improving business operations, and helping teams stay organized and productive.
I work across two closely connected areas, Executive & Operations Support and Customer Support & E-commerce Operations, because growing businesses often need both, and I've built a proven track record in each.
WHAT I'VE DELIVERED
✔️ Managed complex, multi-time-zone calendars and inboxes for executives, cutting scheduling conflicts and keeping follow-ups from slipping
✔️ Built and maintained CRM databases of 5,000+ contacts across HubSpot and HighLevel, improving data accuracy and lead follow-up
✔️ Supported customer service and e-commerce operations for Jumia and Shopify/Etsy stores by managing customer inquiries, order processing, inventory updates, and CRM administration
✔️ Created SOPs and process documentation that improved team accountability and closed operational gaps
✔️ Coordinated projects, meetings, and cross-department communication to keep day-to-day operations moving
✔️ Handled confidential executive communications with discretion and professionalism
HOW I CAN SUPPORT YOUR BUSINESS
✅ Executive & Administrative Support
Executive/Virtual Assistant support -- document prep, research, data entry, file organization, day-to-day business operations.
✅ Calendar & Inbox Management
Google Calendar, Outlook, Gmail -- scheduling across time zones, inbox triage, drafting responses, keeping follow-ups on track.
✅ CRM Management
HubSpot, Salesforce, Zoho CRM, HighLevel -- contact management, lead tracking, pipeline organization, follow-up systems.
✅ Operations & Project Coordination
Workflow management, task tracking, SOP creation, vendor/stakeholder communication, reporting.
✅ Customer Support & E-commerce Operations
Customer communication, order processing, Shopify/Etsy backend management, product listings, ticketing (Freshdesk, Zendesk).
✅ Meeting Coordination & Travel Management
Agendas, follow-ups, itineraries, logistics.
Tools: Google Workspace, Microsoft Office, HubSpot, HighLevel, Salesforce, Zoho CRM, Shopify, ClickUp, Notion, Asana, Trello, Monday, Slack, Zoom, QuickBooks, Freshdesk, Zendesk, Canva, ChatGPT & AI productivity tools.
WHY CLIENTS HIRE ME
✔️ Proactive and dependable, I take ownership without needing constant direction
✔️ Strong written and verbal communication
✔️ Highly organized, detail-oriented, comfortable with confidential information
✔️ Fast to learn new tools and systems
✔️ Solutions-focused, with follow-through clients can count on
Great support isn't just task completion, it's creating structure, anticipating needs, and freeing leaders to focus on what only they can do.
If you need dependable support across your inbox, calendar, CRM, projects, or customer operations, send me a message or click "Invite to Job" -- I typically respond within 1-4 hours.
Steps for completing your project
After purchasing the project, send requirements so Adaeze Stella can start the project.
Delivery time starts when Adaeze Stella receives requirements from you.
Adaeze Stella works on your project following the steps below.
Revisions may occur after the delivery date.
What tasks will you have me help out with?
Give me a detailed description of what you me to do for you
Get Project Requirements and Clarification
I will collect your project requirements, or, if your prefer, we can schedule a quick Upwork call or chat to review and discuss your project specifications and objectives for clarity.