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You will get a professional and friendly customer service
Project details
Hi,
My name is Erika.
I can provide the best customer service and help you to grow your business naturally by engaging the customer and providing excellent customer service that they haven't experienced.
Here's the list of my expertise:
• Answering customer inquiries via email, chat, or phone calls.
• Answering direct messages on social media such as Instagram, Facebook, TikTok, and Twitter.
• Processing a refund, return, and replacement.
• Expert in Salesforce, Gorgias, Amazon, and Shopify.
Why order?
• 100% customer satisfaction
• Positive rate
• Your business will be recommended by your customers
Always remember Customer Satisfaction is "THE KEY" for your business!
My name is Erika.
I can provide the best customer service and help you to grow your business naturally by engaging the customer and providing excellent customer service that they haven't experienced.
Here's the list of my expertise:
• Answering customer inquiries via email, chat, or phone calls.
• Answering direct messages on social media such as Instagram, Facebook, TikTok, and Twitter.
• Processing a refund, return, and replacement.
• Expert in Salesforce, Gorgias, Amazon, and Shopify.
Why order?
• 100% customer satisfaction
• Positive rate
• Your business will be recommended by your customers
Always remember Customer Satisfaction is "THE KEY" for your business!
Industry
Beauty & Cosmetics, Fashion & Apparel, Food & Beverage, Lifestyle, Sports & Fitness, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$35
|
Standard
$65
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 2 days | 2 days | 2 days |
Number of Hours of Work | 4 | 8 | 12 |
Scriptwriting | - | - | |
Summary Report | - | - | - |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
About Erika Nicole
Customer Experience Specialist | E-commerce | Gorgias, Shopify
Manila, Philippines - 8:11 pm local time
Why Work with Me?
✔ 8+ years in customer support across various industries
✔ Strong problem-solving & analytical skills
✔ Remote work expertise & tech adaptability
✔ Excellent communication & conflict resolution
Key Skills & Tools
✔ Customer Support & CRM: Gorgias, Salesforce, RingCentral, Slack, Siena AI
✔ E-commerce & Payments: Shopify, Shiphero, PayPal, Amazon
✔ Logistics & Operations: Everstox, Invenco, Lynk
✔ Social Media Management: Responded to Facebook/Instagram comments, messages, moderated content, and managed brand reputation
Steps for completing your project
After purchasing the project, send requirements so Erika Nicole can start the project.
Delivery time starts when Erika Nicole receives requirements from you.
Erika Nicole works on your project following the steps below.
Revisions may occur after the delivery date.
Follow the steps below
Company details and other credentials such as email, password, or other tools Please provide me with the script or the details of the work