You will get a Professional Appointment Setter to Book Qualified Meetings for Your Brand
Project details
You will get a results-driven appointment setting service that keeps your calendar filled with qualified meetings. With over 4 years of experience in customer support, lead generation, and appointment scheduling, I specialize in reaching the right prospects, engaging them with professional communication, and booking confirmed appointments so you can focus on closing deals.
What sets me apart is my ability to combine proven outreach methods with CRM expertise (HubSpot, Go high level, Salesforce, etc.) to not only secure appointments but also keep your pipeline organized and updated.
The work I deliver is professional, reliable, and 100% focused on getting you measurable results, booked meetings with prospects who match your target audience. Whether you’re a startup, agency, or growing business, my goal is to help you scale your sales pipeline with ease
What sets me apart is my ability to combine proven outreach methods with CRM expertise (HubSpot, Go high level, Salesforce, etc.) to not only secure appointments but also keep your pipeline organized and updated.
The work I deliver is professional, reliable, and 100% focused on getting you measurable results, booked meetings with prospects who match your target audience. Whether you’re a startup, agency, or growing business, my goal is to help you scale your sales pipeline with ease
Purpose
BusinessWhat's included
| Service Tiers |
Starter
$100
|
Standard
$250
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 15 days |
Scriptwriting | - | - | |
Summary Report | - | ||
Lead List | - | - |
Optional add-ons
You can add these on the next page.
Additional Email Send
(+ 3 Days)
+$50
Scriptwriting
(+ 2 Days)
+$15
Lead List
(+ 5 Days)
+$80Frequently asked questions
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MD
Mehdi D.
Apr 9, 2026
Honest Website Review
Amazing work !
LD
Linda D.
Mar 27, 2026
Beta Testers Needed for Personal Financial Planning App (15-30 mins)
Thanks for your prompt and thoughtful feedback as a beta tester for Moola.
KM
Kevin M.
Mar 19, 2026
Android Testers Needed — Google Play Closed Testing (HintLocker App)
Chinecherem was an excellent tester throughout our 14-day closed beta. She submitted detailed daily reports, found a real bug (date display issue), provided Play Store feedback, and was consistently reliable and professional. Would highly recommend and will work with her again.
GW
Giselle W.
Mar 4, 2026
100 Needed for Reading/Response Project - Branch (Feb-March 2026)
Chinecherem did a great job on this project. She communicated clearly and was easy to work with.
TE
Team E.
Nov 25, 2025
Cold calls
About Chinecherem Sylvia
E-commerce Customer Service VA| Shopify, Email & Live Chat
100%
Job Success
Lekki, Nigeria - 6:19 pm local time
If your inbox is overflowing, tickets are piling up, and customers are waiting too long for replies, you’re already losing sales and repeat customers.
I fix that.
With 5+ years of experience in e-commerce customer support, I don’t just answer messages, I clear backlogs, speed up response time, and turn support into a retention engine that keeps customers buying.
Most e-commerce brands don’t have a support problem. They have a structure problem: slow replies, missed follow-ups, inconsistent answers, no system behind the chaos.
That’s where I come in.
Here’s what I’ve delivered for e-commerce clients:
→ Cut response time by 60% within the first 30 days.
→ Cleared support backlogs by up to 70% in weeks.
→ Reduced customer churn by 40% through proactive issue resolution.
→ Managed 100+ tickets/day across email and live chat without a missed conversation.
→ Helped brands turn one-time buyers into repeat customers through faster, friendlier support.
If you’re dealing with slow replies, abandoned carts because no one answered in time, refund/return chaos, or a support inbox that never shrinks, that’s not a staffing problem. It’s a structure problem, and that’s exactly what I fix.
WHAT I HANDLE FOR YOU
E-commerce Customer Support (Email & Live Chat only)
• Email & live chat support via Zendesk, Gorgias, Intercom, Freshdesk, Go-highlevel, HubSpot.
• Shopify order support: refunds, cancellations, exchanges, order tracking.
• Handling complaints, disputes & chargeback situations.
• Customer onboarding & product guidance.
• Fast, clear, professional communication, every single time.
Support Operations
• Inbox & ticket organization (zero missed conversations).
• CRM updates & customer tracking.
• Follow-ups that move customers to the next step (and protect repeat sales).
• Internal documentation (FAQs, help centers, macros).
• Tagging, routing & structuring your support system to scale.
Platform & Technical Support
• Troubleshooting Shopify and ecommerce platform issues for customers.
• Guiding customers step-by-step through orders, accounts & checkout issues.
• Escalation handling with clear documentation.
• Supporting product-related technical concerns.
⚡ Results I’ve Delivered
• Reduced customer response time by 60%
• Cleared support backlogs by 50–70% within weeks
• Handled 100+ customer inquiries daily with high accuracy
• Reduced churn by improving how issues are resolved
• Kept growing ecommerce brands organized and responsive without hiring a full team
Tools I Work With:
Shopify | Zendesk | Gorgias | Intercom | Freshdesk | HubSpot | Gohighlevel | Zoho Desk
Google Workspace | Slack | CRM Systems | Help Desk & Ticketing Platforms
What You Can Expect Working With Me:
• Fast, reliable email & live chat coverage
• Clean, organized ticket and inbox management
• Customers getting clear answers, not generic replies
• Every issue leading to a resolution or a next step
• A proactive specialist who doesn’t wait to be told what to do.
I don’t just “handle support.”
I make sure your customers are answered on time, professionally, and in a way that keeps them buying from you again.
If You’re Thinking:
• “Our response time is too slow”
• “We’re missing messages or follow-ups”
• “Customers are getting frustrated with our support”
• “Our support inbox is becoming overwhelming”
Then we should talk.
👉 Send me a MESSAGE or INVITE me to your job.
I’m ready to get your e-commerce support system under control, starting with your very next ticket.
Steps for completing your project
After purchasing the project, send requirements so Chinecherem Sylvia can start the project.
Delivery time starts when Chinecherem Sylvia receives requirements from you.
Chinecherem Sylvia works on your project following the steps below.
Revisions may occur after the delivery date.
Generate a lead