You will get a professional call center agent that will improve customer satisfaction.
You will get a professional call center agent that will improve customer satisfaction.
Project details
Hi, great to meet you! I’m a Virtual Assistant who is energetic, positive and strives well in a fast-paced environment. I have excellent computer skills, written and oral communication and have the ability to work well with diverse individuals and work with little or no supervision. I also possess the following attributes:
Client-focused with good interpersonal skills, strong organizing skills, and computer literate in Microsoft Office Suites. I have 10 years of professional working experience in different organizations. I love to work professionally and delivered tasks in the given time frame for client satisfaction. I would love to get the opportunity to put my expertise to work for you. Feel free to ask me any questions related to my past experience, Thank you!
Below is some task I can perform in the project some are mentioned below.
Help Desk/Ticket Support
Live Chat Support
Email Support
Inbound Phone Support
Outbound Phone Support
Social Customer Support
Front Office
Back Office
Administrative task
Client-focused with good interpersonal skills, strong organizing skills, and computer literate in Microsoft Office Suites. I have 10 years of professional working experience in different organizations. I love to work professionally and delivered tasks in the given time frame for client satisfaction. I would love to get the opportunity to put my expertise to work for you. Feel free to ask me any questions related to my past experience, Thank you!
Below is some task I can perform in the project some are mentioned below.
Help Desk/Ticket Support
Live Chat Support
Email Support
Inbound Phone Support
Outbound Phone Support
Social Customer Support
Front Office
Back Office
Administrative task
Purpose
BusinessIndustry
Animals & Pets, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Lifestyle, Logistics & Supply Chain Management, Medical & Pharmaceutical, Music, Photography, Telecommunications, Transportation & Automotive, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included $65
These options are included with the project scope.
$65
- Delivery Time 1 day
- Number of Outbound Calls 85
- Number of Email Sends 25
- Scriptwriting
- Summary Report
- Lead List
Optional add-ons
You can add these on the next page.
Additional Outbound Call
(+ 1 Day)
+$50
Additional Email Send
(+ 1 Day)
+$50
Fast Delivery
(+ 1 Day)
+$100About Imran
Customer Service Specialist
Wah Cantt, Pakistan - 4:20 pm local time
I am a highly results-oriented individual with over 11 years of experience in customer service. I thrive in team settings and work efficiently to solve customer problems while remaining calm under pressure. With my last few years of employment being remote, I have also learned that I am highly comfortable with being independent and providing only the highest quality of work with minimal supervision. The strength of my work is I am motivated, calm, and passionate to solve customer queries I am polite and professional in dealing with clients.
I am highly skilled in live chat, email, and phone support. I am familiar with many remote tools such as Zendesk, Freshdesk, LiveChat, Slack, and Hipchat, to name a few. I also am a swift learner and catch on to new systems and programs with ease.
I have worked in the GSM contact center as a customer service officer and front desk officer in my country GSM network company name Ufone working under Etisalat.
I have worked as a customer retention officer in an internet service provider company in my country Name Witribe Which was part of Qatar Tel. I emphasize an excellent working relationship, good communication, and customer service and strive to exceed your expectations. I'm fluent in English and Urdu, Punjabi language.
My last job was with the Hospital as a senior manager of administration. I was responsible for looking after teams and department manager and their concerns and give directions, and lead teams for the betterment of hospital administration tasks.
I have performed many Data entry projects during my job, such as Converting Files from one format to another . Writing assignments and research, Creating Excel files as per requirement, CSV files, making logos and Voice files on my voice, and making presentations on powerpoint and many other tasks.
It will be a pleasure to work with you if you trust me I work with dedication, and my primary goal is your satisfaction. I try my best to give my 100 % and ensure meeting targets and assigning work in time. I have also given the training to contact center executives to deal with customers and make presentations.
If you are facing a Paypal login issue, phone number issue, email issue, confirmation verification message issue or you want to change any information or any other problem I can resolve these issues on your behalf. You need to describe your issue with me openly and clearly with all the required data . Price will be discussed how many accounts and time-consuming the job is.
Steps for completing your project
After purchasing the project, send requirements so Imran can start the project.
Delivery time starts when Imran receives requirements from you.
Imran works on your project following the steps below.
Revisions may occur after the delivery date.
Client Satisfaction Process
1. complete project details from client . 2. client for his expectations. 3. I will share my feedback about project to client . 4. We both are agreed, 5. keep updated client about progress , professionally in good manner. to complete task