You will get a professional customer service representative and an IT support specialist
Project details
You will be getting a professional and effective customer support service that will keep your customers happy and make them the base clients for your businesses. This will in turn increase the overall revenue, integrity and outlook of your organisation
Purpose
BusinessIndustry
Cybersecurity, Ecommerce, Music, Software, TelecommunicationsLanguage
EnglishWhat's included $50
These options are included with the project scope.
$50
- Delivery Time 1 day
- Number of Hours of Work 8
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$8About Afolayan
Tech Support | API development & Integration | Remote App Support
Abuja, Nigeria - 11:06 pm local time
With 6+ years of hands-on experience, I specialize in helping startups, SaaS businesses, and e-commerce brands solve technical challenges and integrate with third-party platforms effectively.
🧑💻 Tech Support & Application Assistance
I offer friendly, patient, and professional technical support to help your users and team members resolve issues quickly. My support style is empathetic, clear, and solutions-focused. I’m well-versed in:
Web application support and troubleshooting
Client-facing communication via Zoom, Google Meet, Skype, and phone calls
Remote desktop tools: AnyDesk, TeamViewer etc.
CRM tools: HubSpot, Zoho, Freshdesk, and more
Guiding users through onboarding, training, and technical issues
I’ve supported both end-users and internal teams across multiple time zones and platforms.
🔗 API Development & Integration
I develop and integrate robust APIs that drive real business value. My experience spans a wide range of third-party integrations including:
💳 Payment Gateways
PayPal, Stripe, Paystack, TagPay etc.
📲 SMS Gateways
Termii, Twilio, BulkSMS etc.
🛒 E-commerce APIs
Shopify, WooCommerce, Jumia, Konga
🧠 What I Build
Custom API endpoints (RESTful)
Scalable backend APIs and business logic
Data syncing between platforms
API authentication and security
Automated workflows between systems
💡 Why Clients Love Working With Me:
✅ Strong communication & fluent English
✅ Maximum availability and responsiveness
✅ High attention to detail
✅ Flexible with time zones
✅ 100% client satisfaction-focused
✅ Fast, clear, and consistent progress updates
Steps for completing your project
After purchasing the project, send requirements so Afolayan can start the project.
Delivery time starts when Afolayan receives requirements from you.
Afolayan works on your project following the steps below.
Revisions may occur after the delivery date.
Getting to know your organization, and what kind of support you offer
I would research your organization to know what your brand or organization stands for, the products or services you provide, the customers or clients you serve and exactly the type of support that you provide to this client base of yours.
Adopting your customer support communication medium
I would clarify what means have been used as a medium of support by your organization in the past e.g. social media, CRM, calls, SMS etc. and adopt same while interacting with clients