You will get A Professional Customer Service Specialist
Project details
Looking for a Reliable Customer Experience Specialist?
Are you ready to provide your customers with seamless, professional, and empathetic support?
With years of experience both online (50+ clients since 2019) and on-site in EdTech and coworking industries, I offer tailored Customer Service & CRM Support that ensures every customer feels valued and cared for.
Services Offered:
• Customer Support (Email, Live Chat, Social Media, Ticketing)
• Customer Onboarding & Retention Strategies
• Order Management, Refunds, Exchanges, and Follow-ups
• CRM & Operations Support
• Reporting, and Customer Insights
Why Choose Me?
• 3+ Years On-Site & 5+ Years Freelance Customer Service Experience
• Proven Success Handling 50+ Global Clients
• Professional and Quick Communication
Platforms I Work With:
• CRMs: HubSpot, Odoo, OfficeRnD, Asana, Monday
• Support Tools: Zendesk, Gorgias, Slack, Email, Social Media
• Productivity: Google Suite, Microsoft Office, Canva
✅ Let’s work together to make every customer interaction count!
Are you ready to provide your customers with seamless, professional, and empathetic support?
With years of experience both online (50+ clients since 2019) and on-site in EdTech and coworking industries, I offer tailored Customer Service & CRM Support that ensures every customer feels valued and cared for.
Services Offered:
• Customer Support (Email, Live Chat, Social Media, Ticketing)
• Customer Onboarding & Retention Strategies
• Order Management, Refunds, Exchanges, and Follow-ups
• CRM & Operations Support
• Reporting, and Customer Insights
Why Choose Me?
• 3+ Years On-Site & 5+ Years Freelance Customer Service Experience
• Proven Success Handling 50+ Global Clients
• Professional and Quick Communication
Platforms I Work With:
• CRMs: HubSpot, Odoo, OfficeRnD, Asana, Monday
• Support Tools: Zendesk, Gorgias, Slack, Email, Social Media
• Productivity: Google Suite, Microsoft Office, Canva
✅ Let’s work together to make every customer interaction count!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$55
|
Standard
$245
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 30 days |
Number of Hours of Work | 9 | 40 | 176 |
Scriptwriting | - | ||
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$6
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JS
Jason S.
Jan 23, 2025
Virtual Assistant
About Tayyaba
Administrative Coordinator & Customer Care
100%
Job Success
Karachi, Pakistan - 11:01 pm local time
I specialize in:
Customer Experience & Success – building loyalty, retention, and trust
Customer Onboarding & Care – making sure new clients feel welcomed and supported
CRM & Operations Support – managing tools like HubSpot, Asana, Monday, Google Suite
Community Engagement – events, campaigns, and member relationship strategies
Content & Communication – clear messaging, updates, and Canva-based designs
In my past roles, I’ve:
✔ Enhanced customer loyalty at coworking spaces through events and engagement
✔ Designed onboarding and retention strategies that boosted customer satisfaction
✔ Managed CRM systems and operations to make teams more efficient
✔ Worked with 50+ online clients on projects ranging from customer support to branding
If you’re looking for someone who can combine customer experience expertise with operations support to keep customers happy and your systems running smoothly, I’d love to work with you.
Steps for completing your project
After purchasing the project, send requirements so Tayyaba can start the project.
Delivery time starts when Tayyaba receives requirements from you.
Tayyaba works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff & Access
I’ll review your goals, brand voice, policies, and get secure access to tools (Gorgias/Zendesk, Shopify, HubSpot/CRM, email/chat).
Quick Audit
I scan recent tickets, FAQs, macros, and order flows to learn common issues and your refund/return rules.