You will get A Professional Customer Support for Inbox,Chat and Social Media Management.
Rising Talent
Rising Talent
Project details
You will receive professional and reliable support tailored to your business needs. With over 5 years of experience in customer support, virtual assistance, and project management, I help clients streamline operations, manage tasks efficiently, and enhance customer experience. My work is 100% original, timely, and customized to your goals. I prioritize clear communication, attention to detail, and delivering results that exceed expectations. Whether you need ongoing support, task management, or CRM assistance, I am committed to making your business processes seamless and stress-free.
Purpose
BusinessIndustry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Events Planning, Fashion & Apparel, Financial Services, Marketing & Advertising, Media & Entertainment, Nonprofit, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$70
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 2 | 6 | 10 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$12 - $25
Additional Hour of Work
+$10
Scriptwriting
+$30
Social Media Replies
(+ 1 Day)
+$35Frequently asked questions
1 review
(1)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
NS
Nick S.
Jun 8, 2026
Lead Management and Phone Calls
Mercy was very detail oriented and helped with the progress of our project. We enjoyed the time and effort she put into every shift. Thank you Mercy!
About Mercy Ebere
Cold Email & Lead Generation Specialist | Appointment Setting | SDR
Ikeja, Nigeria - 8:17 pm local time
Most outbound doesn't fail because of effort. It fails because targeting, messaging, follow-up, and data are never fully aligned at the same time.
I help B2B companies build cold email systems that generate real replies and qualified conversations. I don't just hand over a sequence and disappear. I stay involved, managing leads, tracking pipeline activity, following up with the right prospects at the right time, and making sure opportunities don't get lost in the gaps.
That's the part most specialists skip. It's the part I actually enjoy.
Results I’ve delivered in practice
- Reply rates increased from 0.6% to 4.2% after tightening ICP and rewriting messaging from scratch
- Bounce rates reduced from 11% to 1.4% after a full list clean and deliverability overhaul
- A SaaS client booked 14 qualified calls in 3 weeks from a sequence we built together
- Full cold email infrastructure: domains, inboxes, warm-up setup, and inbox placement within 10 days
- Managed lead pipelines and appointment setting, ensuring consistent follow-up and timely engagement with qualified prospects
Where I can help you
Cold Email & Outreach
Writing sequences that get replies, not just opens. Campaign strategy, A/B testing, and making sure messaging actually connects with the right prospects.
Lead Generation & List Building
Finding the right people, not just more people. ICP development, prospect research, list verification, and enrichment so outreach starts with clean, targeted data.
SDR, Appointment Setting & Pipeline Management
This is the day-to-day execution: managing leads, booking appointments, following up consistently, keeping CRM accurate, and making sure your pipeline reflects reality. If you need someone to own this process daily and stay accountable to results, that's where I work best.
Deliverability & Infrastructure
Setting up domains and inboxes properly, managing warm-up, protecting sender reputation, and making sure emails actually land where they're supposed to.
If your outbound is generating noise but not meetings, or you have leads sitting in a pipeline nobody is actively working, send me a message and tell me what's going on. I'll tell you honestly what I think needs to change and where I'd start.
Steps for completing your project
After purchasing the project, send requirements so Mercy Ebere can start the project.
Delivery time starts when Mercy Ebere receives requirements from you.
Mercy Ebere works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1 : Review Requirements
Description: Receive and carefully review your project details. Clarify any questions to ensure I fully understand your needs.
Step 2 : Plan and Prepare
Description: Outline the tasks and organize resources to complete the project efficiently. Set milestones for smooth progress tracking.