You will get a professional customer support via email and chat
Rising Talent
Rising Talent
Project details
As a business owner, your time is best spent growing your company, not getting swallowed by an endless inbox. I handle your customer support and daily operations so you never have to worry about missing an email or letting a client feel ignored.
I’ve worked with businesses in healthcare, real estate, and the service sector, so I know firsthand that keeping clients happy comes down to quick, helpful communication. I don't just log into your system to mindlessly check off tasks. Instead, I take real responsibility for your customer questions, booking schedules, and behind-the-scenes admin work to keep everything running smoothly.
People hate talking to robots, and you don’t need an assistant who only does the bare minimum. I bring real personality and genuine care to every message and follow-up, which helps protect your reputation and keeps people coming back to you.
If you want a dependable partner who actually cares about your business and treats it like their own, let’s chat.
I’ve worked with businesses in healthcare, real estate, and the service sector, so I know firsthand that keeping clients happy comes down to quick, helpful communication. I don't just log into your system to mindlessly check off tasks. Instead, I take real responsibility for your customer questions, booking schedules, and behind-the-scenes admin work to keep everything running smoothly.
People hate talking to robots, and you don’t need an assistant who only does the bare minimum. I bring real personality and genuine care to every message and follow-up, which helps protect your reputation and keeps people coming back to you.
If you want a dependable partner who actually cares about your business and treats it like their own, let’s chat.
Industry
Animals & Pets, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Government & Public Sector, Lifestyle, Logistics & Supply Chain Management, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Sports & Fitness, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$40
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 1 day |
Number of Hours of Work | 2 | 5 | 10 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Dayanne
Customer Support Specialist| Email,Chat & Client Handling CRM & Admin
Sharjah, United Arab Emirates - 10:30 am local time
With a background in Business Administration (BBA) and hands-on experience handling high-touch international portfolios in real estate and healthcare operations, I provide premium, proactive support. I specialize in managing client relations with absolute professionalism, clear communication, and the discretion required for sensitive corporate environments.
Here is how I can optimize your daily operations:
• Executive Admin & Virtual PA Support: High-level calendar coordination, multi-time zone scheduling, and proactive email management.
• Client Care & Onboarding: Managing high-value customer relations, resolving complex inquiries, and driving retention.
• Operations & CRM Management: Keeping backend databases accurate, managing workflows, and streamlining customer pipelines.
Proven Results I Bring to Your Practice:
• Operations Management: Successfully owned and managed operations for a private healthcare business, driving service delivery and client trust.
• High-Volume Competency: Managed 100+ monthly high-touch international client interactions and real estate transactions.
• Retention Focused: Maintained a 100% customer satisfaction score across 500+ personalized client relationships.
Tools & Languages:
• Systems: CRM Management, Microsoft Office (Excel, Word, Outlook), Google Workspace.
• Bilingual Fluency: Native Portuguese, Fluent English, Basic Spanish.
I am reliable, self-driven, and require minimal hand-holding. Let’s connect to discuss how I can seamlessly support your business goals.
Steps for completing your project
After purchasing the project, send requirements so Dayanne can start the project.
Delivery time starts when Dayanne receives requirements from you.
Dayanne works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Discovery & Requirements Gathering
We start by understanding your business, workflow, tools, and customer communication style. I’ll identify your key pain points, priorities, and expectations so the support system is aligned with how you operate.
Access Setup & Process Integration
Access to your email, CRM, booking system, or communication tools. I then map out your existing processes and align them into a structured support workflow to ensure smooth handling of daily operations.