You will get A professional customer support via email and chat for your business
Rising Talent
Rising Talent
Project details
I provide reliable and professional customer service support to help businesses deliver exceptional experiences to their customers. I can handle email support, live chat, ticket management, order tracking, customer inquiries, complaint resolution, and administrative support with professionalism and empathy.
I am committed to responding promptly, communicating clearly, and ensuring every customer feels valued. Whether you need assistance managing daily customer interactions, processing orders, handling refunds, or maintaining customer satisfaction, I can provide organized and efficient support tailored to your business needs.
My goal is to help you build stronger customer relationships, improve response times, and maintain a positive brand reputation through high-quality customer service.
I am committed to responding promptly, communicating clearly, and ensuring every customer feels valued. Whether you need assistance managing daily customer interactions, processing orders, handling refunds, or maintaining customer satisfaction, I can provide organized and efficient support tailored to your business needs.
My goal is to help you build stronger customer relationships, improve response times, and maintain a positive brand reputation through high-quality customer service.
Purpose
BusinessIndustry
Real Estate, Retail & Wholesale, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
About Victoria
Executive Virtual Assistant |Customer Support Specialist | CRM & Admin
Lagos, Nigeria - 1:03 am local time
I make sure every interaction is an opportunity to build loyalty, resolve issues, and leave a professional impression. I help businesses deliver exceptional support while keeping operations organized and efficient.
As a Customer Service Specialist and Executive Assistant, I provide email, chat, and phone support, resolve customer concerns with empathy and professionalism, manage schedules and administrative tasks, and maintain accurate records and reports.
What I can help you with:
• Customer Support (Email, Chat & Phone)
• Complaint Resolution & Customer Retention
• Calendar & Inbox Management
• Data Entry & CRM Management
• Administrative Support
• Follow-ups & Scheduling
Tools: HubSpot, Zendesk, Asana, Trello, Slack, Microsoft Teams, Notion, Google Workspace, Calendly, Zoom Workplace.
I am reliable, detail-oriented, and quick to adapt to new systems and workflows. My focus is simple: provide outstanding customer experiences while helping your business run smoothly.
Let's discuss how I can support your team.
Steps for completing your project
After purchasing the project, send requirements so Victoria can start the project.
Delivery time starts when Victoria receives requirements from you.
Victoria works on your project following the steps below.
Revisions may occur after the delivery date.
I will organise your mail series according to priority