You will get a professional customer support via email, chat, and phone
Project details
Provide reliable and professional customer support for your business through email, live chat, and phone communication. I help businesses maintain excellent customer experiences by responding promptly, handling inquiries professionally, updating CRM records accurately, and ensuring organized communication across support channels.
I have experience in customer support, administrative assistance, scheduling, CRM management, troubleshooting, billing/account concerns, and remote operations support. I am comfortable working independently in fast-paced environments while maintaining professionalism, attention to detail, and customer satisfaction.
Services may include:
• Email and live chat support
• Phone support and follow-ups
• CRM updates and customer notes
• Appointment scheduling
• Customer inquiries and issue resolution
• Organized documentation and reporting
• Administrative and virtual assistant support
I focus on clear communication, timely responses, reliability, and creating positive customer experiences that help businesses build trust and long-term relationships with their customers.
I have experience in customer support, administrative assistance, scheduling, CRM management, troubleshooting, billing/account concerns, and remote operations support. I am comfortable working independently in fast-paced environments while maintaining professionalism, attention to detail, and customer satisfaction.
Services may include:
• Email and live chat support
• Phone support and follow-ups
• CRM updates and customer notes
• Appointment scheduling
• Customer inquiries and issue resolution
• Organized documentation and reporting
• Administrative and virtual assistant support
I focus on clear communication, timely responses, reliability, and creating positive customer experiences that help businesses build trust and long-term relationships with their customers.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Real Estate, Retail & Wholesale, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$35
|
Advanced
$65
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 4 | 8 | 12 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Junryl
Virtual Assistant | Customer Support | Admin & Scheduling Support
Quezon City, Philippines - 7:11 am local time
I’ve worked with U.S. and international companies handling:
• Customer support (phone, email, and chat)
• Appointment scheduling and calendar management
• CRM updates and data entry
• Inbox and admin support
• Dispatch and after-hours coordination
• Lead follow-ups and client communication
• Spreadsheet and documentation management
I also worked as a Virtual Receptionist / Answering Agent for after-hours HVAC, plumbing, gas, and emergency maintenance services where I handled urgent customer concerns, dispatch coordination, and scheduling support in fast-paced environments.
Tools I’m comfortable with include:
Google Workspace, Excel, Slack, Zoom, Canva, CRM systems, ClickUp, Asana, Calendly, Loom, and AI tools like ChatGPT.
I’m known for being:
• Organized and detail-oriented
• Professional and responsive
• Fast learner and adaptable
• Reliable with strong communication skills
• Comfortable working independently and under pressure
I’m looking for long-term opportunities where I can help businesses stay organized, improve customer experience, and support daily operations efficiently.
Steps for completing your project
After purchasing the project, send requirements so Junryl can start the project.
Delivery time starts when Junryl receives requirements from you.
Junryl works on your project following the steps below.
Revisions may occur after the delivery date.
Review Client Support Process
I will review your current customer support process, communication channels, tools, and expectations to ensure smooth and accurate support.
Set Up & Organize Support Workflow
I will organize customer inquiries, CRM updates, communication flow, and support priorities for efficient daily operations.