You will get a professional customer support via email chat or social media
Project details
You will get a professional and excellent customer service support via email, chat and social media replies for your e-commerce store or Shopify store. This project include answering of customer emails, replying to chats, and answering comments and messages on your social media pages. Tracking orders, processing orders, issue refunds/returns and other customer service task:
Starter - up to 10 hours per week of customer support
Basic - Up to 15 hours per week of customer support
Advanced - up to 20 hours per week of customer support
If you are interested please send me a message to discuss! I would be happy to assist you.
Starter - up to 10 hours per week of customer support
Basic - Up to 15 hours per week of customer support
Advanced - up to 20 hours per week of customer support
If you are interested please send me a message to discuss! I would be happy to assist you.
Purpose
BusinessIndustry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Engineering, Events Planning, Fashion & Apparel, Hardware & Electronics, Logistics & Supply Chain Management, Manufacturing & Storage, Real Estate, Retail & Wholesale, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$90
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 10 | 15 | 20 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Jacquilyn Rose
Virtual Assistant for Admin and Customer Support
City of Imus, Philippines - 11:00 pm local time
I can help you with general admin task, social media management, customer service, calendar management, Canva design, email handling, data processing and web research works.
Steps for completing your project
After purchasing the project, send requirements so Jacquilyn Rose can start the project.
Delivery time starts when Jacquilyn Rose receives requirements from you.
Jacquilyn Rose works on your project following the steps below.
Revisions may occur after the delivery date.
Customer Support Management
1) After getting the log ins / requirements I will start to handle the customer support emails, chat and social media. 2) Will report to client once the task is done for the day/week.