You will get a professional ecommerce customer service, email, and live chat support

Name: You will get a professional ecommerce customer service, email, and live chat support
Availability: InStock

Esther G. Esther G.

4.8

Esther G. Esther G.

4.8

Project details

Are you an online store owner who needs professional, friendly customer support?

You're in the right place.

I specialize in eCommerce customer service, email support, and live chat handling to help brands like yours keep customers happy and coming back.

What I Offer:

Timely, professional email responses
Fast and friendly live chat support
Help with order tracking, returns, and refunds
Light virtual assistant tasks and CRM updates
Familiarity with tools like Gorgias, Zendesk, Freshdesk, Intercom

Platforms I Support:

Google Workspace
Shopify
WooCommerce
Amazon
Etsy
Wix Stores
Squarespace

I'm committed to representing your brand with the same care and respect you would give your customers. I reply fast, stay polite, and always prioritize solving problems.

Lets take customer service off your plate so you can focus on growing your business.

Feel free to send a message before placing your order. I'd love to hear more about your business!

Project Type

Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, Other

What's included

Service Tiers	Starter $50	Standard $100	Advanced $250
Delivery Time	3 days	3 days	3 days
Number of Revisions	0	0	0

Frequently asked questions

4.8

40 reviews

88% Complete

(35)

5% Complete

(2)

5% Complete

(2)

3% Complete

(1)

1% Complete

(0)

Email Marketing - Klaviyo Flows

Segment My Email List + Improve Engagement Esther did an excellent job on our email marketing project. She quickly identified the core issue with our low engagement and implemented a smart segmentation strategy that made an immediate difference.

Her approach to email list segmentation, deliverability, and the re-engagement campaign was clear, practical, and effective. Communication was smooth throughout, and she delivered everything on time.

We’ve already started seeing improvements in our open and click rates. Highly recommend her for anyone needing help with email marketing, segmentation, and campaign strategy.

ActiveCampaign Specialist for Email Flows & Automations

Expert Klaviyo Designer Needed for Email Campaigns Thanks for your hard work Esther.

Migration Project: Mailchimp to ActiveCampaign Esther delivered a clear, detailed roadmap that gave us full confidence in moving forward. She laid out timelines, risks, and step-by-step actions which showed she understands and knows how to handle transitions smoothly. After seeing the plan, we trust her enough to move on to the next steps, and it’s clear she has the expertise to get the job done right

About Esther

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Email Marketing Specialist: Klaviyo | Activecampaign | Hubspot

84% Job Success

4.8 (40 reviews)

Lekki, Nigeria - 7:44 pm local time

Still sending emails that don’t convert? Let’s fix that.

If your email marketing isn’t bringing in leads, sales, or repeat customers, then it’s not a marketing channel—it’s a missed opportunity.

I’m Esther, and I help businesses turn email into a revenue-generating system using smart automation, advanced segmentation, and data-driven strategy. Not just campaigns—systems that work.

Most businesses I work with come to me because:
✖️ Their emails aren’t converting
✖️ Their list isn’t properly segmented
✖️ Their automation is either missing or underperforming
✖️ Their emails land in spam or get ignored
✖️ They’re tracking opens… but not revenue

If that sounds familiar, you’re in the right place.

🔧 What I do differently
I don’t just “send emails.” I build end-to-end customer journeys that guide your audience from first contact → to conversion → to long-term loyalty.

Here’s how:
✅ Automation That Sells: High-converting flows (welcome, abandoned cart, lead nurture, re-engagement) that run on autopilot

✅ Advanced Segmentation: Target the right people with the right message—based on behavior, not guesswork

✅ AI-Enhanced Campaigns: Smarter subject lines, timing, and content direction backed by real data

✅ Analytics & Revenue Tracking: No vanity metrics. I track what matters—clicks, conversions, and actual revenue

✅ Deliverability Optimization: Your emails deserve to be seen. I make sure they land in inboxes, not spam

✅ Full Funnel Strategy: From lead capture to retention, I map and optimize your entire email ecosystem

💼 Platforms I work with
ActiveCampaign | Klaviyo | HubSpot | Mailchimp | ConvertKit | Brevo

💡 What you can expect
- Clear strategy (no guesswork)
- Clean, efficient automations
- Messaging that actually converts
- Measurable growth—not just “better open rates”

🚫 What I don’t do
✖️ Basic “newsletter sending” with no strategy
✖️ Generic templates with no personalization
✖️ Guesswork marketing

🎯 I work best with:
- Service-based businesses
- Coaches / consultants
- E-Commerce Brands
- Agencies
- Brands ready to scale with systems, not just campaigns

If you’re ready to turn your email marketing into a consistent revenue channel, let’s talk.

📩 Send me a message or request a free 15-minute audit—I’ll show you exactly where you’re losing money (and how to fix it).

Best Regards,
Esther

P.S. Excellence is never an accident—it’s the result of thoughtful planning, dedicated effort, and expert execution. Let’s strive for excellence together.

Skills:
Email Marketing | Marketing Automation | Customer Journey Mapping | Sales Funnels | Segmentation | Personalization | AI Email Campaigns | Deliverability Optimization | Email Analytics | Revenue Tracking | Conversion Optimization | A/B Testing | Lead Nurturing | Retention Campaigns | CRM Integration | Email Copywriting | Campaign Strategy | ActiveCampaign | Klaviyo | HubSpot | Mailchimp | ConvertKit | Brevo | Email Flows | Digital Marketing | Email Campaigns | Email Automation | Drip Campaigns | List Building | Segmentation | Personalization | A/B Testing | Email Analytics | Conversion Optimization | Open Rates, Click-Through Rates | Email Design | HTML Emails | Responsive Emails | Email Deliverability | Subscriber Engagement | Retention Campaigns | Lead Nurturing | Customer Journey | Marketing Funnels | CRM Integration | Email Copywriting | Subject Lines | Call to Action (CTA) | GDPR Compliance | CAN-SPAM Compliance | Email Metrics | Marketing Automation Platforms | Salesforce, HubSpot | Mailchimp | Marketo | ActiveCampaign | Zoho CRM | Constant Contact | Pardot | Klaviyo | Drip |GetResponse | ConvertKit | Sendinblue | Campaign Monitor | Infusionsoft | Email flows | Digital Marketing

Steps for completing your project

After purchasing the project, send requirements so Esther can start the project.

Delivery time starts when Esther receives requirements from you.

Esther works on your project following the steps below.

Revisions may occur after the delivery date.

Questions and Information gathering

Kindly send in clear details of what you require as well as the desired platform

Access to account

You give me access to the platforms/accounts required to get the job done

Review the work, release payment, and leave feedback to Esther.

Select service tier

Starter$50

Standard$100

Advanced$250

SILVER - Starter Support

1 hour per day (up to 3 days/week) Email responses Basic customer inquiries

Delivery Time 3 days
Number of Revisions 0

3 days delivery — Jul 8, 2026

Revisions may occur after this date.

Upwork Payment Protection

Fund the project upfront. Esther gets paid once you are satisfied with the work.