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You will get a professional executive virtual assistant with Project Management skills
Top Rated
You will get a professional executive virtual assistant with Project Management skills
Project details
You will get assistance from an experienced Executive Assistant and Customer Service Team Lead who worked for a Ukrainian-based educational company, a European marketplace, and an American startup. I am happy to collaborate with the team if needed and provide support and guidance to the team members.
Industry
Animals & Pets, Business Services & Consulting, Data Analytics, Ecommerce, Education, Energy, Environmental, Financial Services, Government & Public Sector, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Retail & Wholesale, Software, Sports & Fitness, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$125
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 2 | 5 | 8 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | - | |
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$25
Project Management Tracker
(+ 2 Days)
+$100
6 reviews
(6)
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JD
Jameson D.
Dec 12, 2024
CSL Assessment
Iryna's exceptional interpersonal skills and warmhearted approach made our collaboration truly outstanding. Her genuine care for understanding our needs combined with her professional expertise created a perfect working dynamic. Her friendly demeanor and ability to connect on a personal level while maintaining professionalism sets her apart from other freelancers. I highly recommend Iryna for any project requiring both technical competence and strong people skills.
SG
Sina G.
Nov 11, 2024
Project Management Office - PM & Auditor
Iren has been an incredible colleague in our Project Management Office (PMO) services we delivered to 3S Swiss Solar Solutions. Her expertise, professionalism, and positive energy uplifted our team and made a remarkable difference in our project outcomes. We look forward to working together again on new contracts. Thanks, Iren, for your amazing contributions!
SG
Sina G.
Jan 8, 2024
Education Platform - Project Manager
Iren is a type of team member you can count on! We are going to continue working on another project.
JM
Jim M.
Jun 30, 2023
Membership Manager / Administration
Iryna is excellent, she is highly intelligent and completed all tasks I set with minimal guidance. I would highly recommend her!
SG
Sina G.
Mar 23, 2023
Executive assistant with project management experience
Irene is very smart and active person who has a great work experience. We have hired her again for another project!
About Iryna
Project Manager | Executive Virtual Assistant | Customer Support
100%
Job Success
Kyiv, Ukraine - 11:20 am local time
With over 𝟴 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗱𝗶𝘃𝗲𝗿𝘀𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 in team leadership, customer support, project management and administrative roles, I bring a comprehensive skill set that ensures your projects are executed efficiently and your teams perform at their best. My background spans various industries, including IT, customer service, and administration, allowing me to adapt seamlessly to your unique business needs.
📈 𝗟𝗲𝘁’𝘀 𝗔𝗰𝗵𝗶𝗲𝘃𝗲 𝗬𝗼𝘂𝗿 𝗚𝗼𝗮𝗹𝘀 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿!
Whether you’re looking to launch a new project, optimize your customer support operations, or need reliable administrative support, I’m here to help you succeed. My proactive approach, combined with a strong foundation in project management and team leadership, ensures that your business objectives are met efficiently and effectively.
𝗪𝗵𝗮𝘁 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗦𝗮𝘆:
James R.: ⭐️⭐️⭐️⭐️⭐️ 'Iryna did an amazing job researching information for a very specific niche. She is proactive, asks questions and prepares great presentations on a result'.
Robert G.: ⭐️⭐️⭐️⭐️⭐️ 'Thank you Iryna for preparing amazing guides for our Customer Support team. Highly recommend!'
Hannah P.: ⭐️⭐️⭐️⭐️⭐️ 'Iryna did a great job within tight deadlines. She created a temporary PM tracker for our young team and provided us with guidelines on further work. Well-done!'
🔧 𝗪𝗵𝗮𝘁 𝗜 𝗖𝗮𝗻 𝗗𝗼 𝗳𝗼𝗿 𝗬𝗼𝘂:
𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Planning & Execution: From initiating projects to overseeing execution, I ensure every phase aligns with your strategic objectives.
• Agile & Scrum Expertise: Acted as Scrum Master, facilitating Agile ceremonies to enhance team collaboration and project transparency.
• Resource Allocation: Optimize team performance by effectively managing and allocating resources.
• Risk Assessment: Identify potential risks and implement proactive solutions to keep projects on track.
𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Hiring & Training: Successfully hired and trained over 30 support agents, fostering high-performing teams.
• Performance Optimization: Increased team productivity by 10-20% through targeted training and streamlined workflows.
• Stakeholder Management: Maintain clear and effective communication with stakeholders, ensuring their requirements are met.
𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 & 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲
• SOP Development: Created and implemented Standard Operating Procedures (SOPs) to ensure consistency and efficiency.
• Documentation: Prepared comprehensive documentation, contracts, and presentations for stakeholders and clients.
• Virtual Assistance: Managed CEO’s daily operations, supported strategic initiatives, and facilitated business growth.
🛠️ 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 & 𝗧𝗼𝗼𝗹𝘀 (not limited to)
• CRM: Monday, Zendesk
• Project Management: Jira, Confluence, ClickUp, Monday, Trello, Notion, Google Sheets, Asana
• Presentation Design: Canva, Google Slides, Microsoft PowerPoint
• Collaboration: Slack, Zoom, GSuite, Skype, Teams
Ready to get started? Click the ‘Invite’ button, and let’s discuss how we can collaborate to take your projects and teams to the next level!
Speak soon,
Iryna T.
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Delivery time starts when Iryna receives requirements from you.
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Revisions may occur after the delivery date.
Iryna completes the tasks.
When both parties agree on the list and requirements.