You will get a professional French customer support and client follow-up
Project details
Native French speaker based in Metropolitan France with over 20 years of experience in corporate environments. I help businesses communicate clearly and professionally with their French-speaking customers through email, phone support, and rigorous client follow-up.
I provide reliable support for companies that need professional communication with French-speaking clients.
I can assist with:
• Customer support in French
• Email communication with clients
• Phone support with French-speaking customers
• Client follow-up and relationship management
• Administrative support
• Order follow-up and coordination
• Document and data organization
My experience in business environments allows me to communicate with clients in a professional, clear and service-oriented manner.
I am reliable, detail-oriented and committed to maintaining high standards of customer communication.
If you are looking for a native French professional to support your clients and administrative processes, I would be happy to help.
I provide reliable support for companies that need professional communication with French-speaking clients.
I can assist with:
• Customer support in French
• Email communication with clients
• Phone support with French-speaking customers
• Client follow-up and relationship management
• Administrative support
• Order follow-up and coordination
• Document and data organization
My experience in business environments allows me to communicate with clients in a professional, clear and service-oriented manner.
I am reliable, detail-oriented and committed to maintaining high standards of customer communication.
If you are looking for a native French professional to support your clients and administrative processes, I would be happy to help.
Project Type
Project Management, Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$40
|
Standard
$80
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 1 | 2 | 3 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $30
Additional Revision
+$10About Sarah
Sales Admin & Customer Operations Expert | France-Based
Lille, France - 10:22 am local time
Holding an HND in International Trade (BTS Commerce International) and a Bachelor’s degree in Commerce, I combine solid academic foundations with real-world operational expertise.
What I bring to your project:
∙ End-to-end order management: quotes, processing, tracking, invoicing, dispute resolution
∙ Customer support: client relations, dispute resolution, after-sales follow-up
∙ Procurement operations: supplier orders, stock monitoring, import & customs (Incoterms)
∙ ERP setup & master data: customer/supplier records, pricing, reference data configuration
∙ Multi-ERP experience: Oracle, Salesforce, Akanea, Divalto, IFS, VIF
∙ Bilingual French (native) / English (professional)
I work with precision, meet deadlines, and communicate clearly at every step. Whether you need someone to handle a backlog, set up your ERP data, or reinforce your ops team — I’m ready to jump in.
📍 Based in France · Remote-friendly · Available immediately
Spécialiste Relations Clients & Fournisseurs | ADV · Approvisionnement · Paramétrage ERP
Forte de plus de 20 ans d’expérience en Administration des Ventes et en Support Client, j’aide les entreprises à piloter leurs opérations clients et fournisseurs de bout en bout — du devis à la facturation, de l’analyse des besoins à la gestion des stocks.
Titulaire d’un BTS Commerce International et d’une Licence Commerce, j’associe des bases académiques solides à une expertise opérationnelle terrain.
Ce que j’apporte à votre projet :
∙ Gestion des commandes clients : devis, traitement, suivi, facturation, litiges
∙ Support client : relation client, gestion des réclamations, suivi après-vente
∙ Approvisionnement : commandes fournisseurs, suivi des stocks, import & douane (Incoterms)
∙ Paramétrage ERP & données de référence : fiches clients/fournisseurs, tarifs, référentiels
∙ Multi-ERP : Oracle, Salesforce, Akanea, Divalto, IFS, VIF
∙ Bilingue Français (natif) / Anglais (professionnel)
Je travaille avec rigueur, respect des délais et communication claire à chaque étape. Que vous ayez besoin de renforcer votre équipe, de traiter un backlog ou de paramétrer vos données ERP — je suis disponible et opérationnelle immédiatement.
📍 Basée dans le Nord de France (Arras) · Télétravail · Disponible dès maintenant
Steps for completing your project
After purchasing the project, send requirements so Sarah can start the project.
Delivery time starts when Sarah receives requirements from you.
Sarah works on your project following the steps below.
Revisions may occur after the delivery date.
Understand your needs
I review your instructions, documents and customer communication needs to understand the task clearly.
Provide customer support
I respond to customer emails or messages in French and ensure clear, professional communication.