Upwork home
Sign up
Project Catalog
DesignDesign
Video & AudioVideo & Audio
Development & ITDevelopment & IT
MarketingMarketing
Writing & TranslationWriting & Translation
MoreMore

You will get a professional inbound call support representative for your business

Muhammad F.Status: Offline
Muhammad F.
Preview imagePreview imagePreview image

Let a pro handle the details

Buy Writing & Translation Projects services from Muhammad, priced and ready to go.
Muhammad F.Status: Offline
Muhammad F.
Preview imagePreview imagePreview image

Let a pro handle the details

Buy Writing & Translation Projects services from Muhammad, priced and ready to go.

Project details

You will get a professional and friendly Inbound Customer Support Representative who will handle your calls with care, clarity, and efficiency. With over 2 years of experience working in US-based inbound campaigns, I specialize in providing polite, helpful, and solutions-focused phone support. Whether your business is in eCommerce, services, healthcare, or tech — I know how to assist customers, reduce frustration, and improve satisfaction. I’ve used tools like Zendesk, Freshdesk, and CRMs for logging call details, follow-ups, and support tickets. You can trust me to represent your brand with a positive tone, active listening, and attention to detail. The service I deliver is reliable, on time, and tailored to your exact instructions.

Let me be the voice of your business — so you can focus on growth while I take care of your customers.
Target Country
United States, United Kingdom, Australia
What's included
Service Tiers Starter
$10
Standard
$25
Advanced
$60
Delivery Time 1 day 2 days 3 days
Number of Projects
111
General Project Consulting
Define Project Goals
-
-
-
Define Deliverables & KPIs
Establish Schedule & Milestones
-
Risk Management
-
Resource Management
-
-
Budget Management
-
-
Project Reports
-
Project Diagrams Provided
-
-

Frequently asked questions

Muhammad F.Status: Offline

About Muhammad

Muhammad F.Status: Offline
Inbound Support Specialist | Excel & Google Sheets Expert
Lahore, Pakistan - 12:28 am local time
Hi, I'm Faizan – an Inbound Support Specialist with strong expertise in Excel and Google Sheets. I bring years of experience handling inbound customer calls with professionalism, empathy, and effective communication. My goal is to provide smooth customer experiences while also managing backend data through clean, automated, and well-formatted spreadsheets.

Whether it’s solving customer issues on calls or streamlining your workflow through smart spreadsheets, I’m here to help you save time and deliver quality results.

Steps for completing your project

After purchasing the project, send requirements so Muhammad can start the project.

Delivery time starts when Muhammad receives requirements from you.

Muhammad works on your project following the steps below.

Revisions may occur after the delivery date.

Understand Your Business & Expectations

I will review your business goals, call expectations, and any material you provide (scripts, CRM access, etc.).

Setup & Testing

I will test the calling platform and ensure everything is ready for smooth customer interaction.

Review the work, release payment, and leave feedback to Muhammad.