Ifeoluwa Grace isn't taking new orders for this project right now. Here are some similar projects to explore.
You will get a professional live chat support for your business/customers.
Rising Talent
Rising Talent
Project details
Looking for a friendly and reliable Live Chat Support Agent? I will handle your customer chats with professionalism, empathy, and fast response times to ensure your clients feel heard and supported. As a Live Chat Support Agent with 3+ years of experience, I provide real-time support that's fast, clear, and customer-focused. Whether its for your website, e-commerce store, or service business, I've got you covered.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$75
|
Advanced
$130
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 4 | 12 | 20 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | - | - | - |
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$25 - $30
Additional Hour of Work
+$25Frequently asked questions
About Ifeoluwa Grace
24/7 Live Chat Support | Email Support | Customer Service
Abuja, Nigeria - 1:47 am local time
I help E-commerce businesses keep customers happy with timely, professional live chat & email support. Every interaction is an opportunity to resolve issues, maintain trust, and protect your brand reputation.
With over three years of customer support experience, I handle high message volumes while maintaining accuracy and a friendly tone.
I assist customers with:
Order tracking, refunds, and exchanges
Payment issues and inquiries (Paystack, Stripe, PayPal)
Ticket resolution and follow-up to reduce repeat contacts.
What I bring to your team:
✔️ Live chat & Email support
✔️ Clear, brand-aligned communication
✔️ Organized documentation of customer interactions
✔️ Fast response within agreed timeframes
✔️ Experience with helpdesk systems like Zendesk and Freshdesk
I adapt quickly to new tools and workflows, ensuring smooth operations for your support team. If you need reliable, high-volume customer support that keeps customers confident in your brand, I am ready to contribute.
Steps for completing your project
After purchasing the project, send requirements so Ifeoluwa Grace can start the project.
Delivery time starts when Ifeoluwa Grace receives requirements from you.
Ifeoluwa Grace works on your project following the steps below.
Revisions may occur after the delivery date.
Share Your Requirements
Once you place your order, I will send you a short onboarding message where you will share your preferred live chat platform, brand voice or tone guidelines, key FAQs or documents i should know, chat schedule. This helps me align with your brand .
Onboarding and set up
I will review your materials, get familiar with your product/service, and ensure access to your chat platform is working smoothly.