You will get a professional remote customer service for inbound and outbound calls
Project details
I provide professional remote customer service support for inbound and outbound calls, emails, and live chat. With over two years of experience handling customers across various industries, I know how to deliver fast, friendly, and reliable communication that enhances customer satisfaction.
What sets me apart is my ability to adapt to your business needs — whether it’s answering inquiries, managing complaints, or supporting sales teams. I work with accuracy, professionalism, and a focus on representing your brand the right way.
If you’re looking for a dedicated and dependable customer service representative, I’m ready to support your customers and help your business grow.
What sets me apart is my ability to adapt to your business needs — whether it’s answering inquiries, managing complaints, or supporting sales teams. I work with accuracy, professionalism, and a focus on representing your brand the right way.
If you’re looking for a dedicated and dependable customer service representative, I’m ready to support your customers and help your business grow.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Financial Services, Logistics & Supply Chain Management, Retail & Wholesale, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$120
|
Advanced
$240
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Outbound Calls | 50 | 100 | 200 |
Number of Email Sends | 50 | 100 | 200 |
Scriptwriting | - | ||
Summary Report | - | ||
Lead List | - | - |
Optional add-ons
You can add these on the next page.
Additional Outbound Call
(+ 2 Days)
+$30
Additional Email Send
(+ 2 Days)
+$20
Scriptwriting
(+ 3 Days)
+$40
Lead List
(+ 2 Days)
+$50Frequently asked questions
About Koroye
Customer Support Specialist | Calls, Email & Chat Assistance
Port Harcourt, Nigeria - 7:31 am local time
I specialize in handling customer inquiries, resolving issues efficiently, and ensuring every interaction ends on a positive note.
✅ What I Offer
Professional Inbound & Outbound Phone Support
Email and Live Chat Support with a friendly, brand-aligned tone
Call Handling & Escalation Management
Skilled in CRM tools like Zendesk, Freshdesk, and HubSpot
Accurate Data Entry & Customer Documentation
💡 Why Hire Me
Excellent English communication — clear, calm, and professional
Reliable internet with backup connection
Quiet, dedicated workspace for uninterrupted calls
Flexible to work U.S. and Canadian time zones
Proven ability to turn customer frustration into satisfaction
I’m committed to helping your business deliver fast, friendly, and reliable customer service that keeps clients coming back.
Whether you need part-time coverage or a long-term team member, I’m ready to step in and represent your brand with excellence.
📩 Available to start immediately — let’s connect and discuss how I can support your team.
Steps for completing your project
After purchasing the project, send requirements so Koroye can start the project.
Delivery time starts when Koroye receives requirements from you.
Koroye works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Setup
a. Review your business background, customer service needs, and tools (CRM, email, phone system). b. Agree on communication channels (inbound calls, outbound calls, email, chat).
Onboarding & Training
a. Review any scripts, FAQs, or customer guidelines you provide. b. Learn your workflow, tone of voice, and reporting style.