You will get a professional virtual assistant/customer support person available 24/7

Project details
Welcome!
This is your rockstar virtual assistant who will offer you relief by taking over your calendar, scheduling, and administrative tasks thereby giving you a breather. Would you like to spend more of your valuable time and energy bettering/building your business? If yes, you are at the right place! These are some of the services I provide:
Personal assistance
Administrative assistance
Email management
Appointment scheduling
Researching and organizing data
Customer support
Data entry
Web research
Project management
Calendar management
Preparation of travel arrangements
BENEFITS
Satisfactory job
Swift response
Chances for revision
Fluent English speaker ( With an IELTS result)
I am also open to negotiations for lower-budget tasks. Click "Continue" and I am just a click away.
This is your rockstar virtual assistant who will offer you relief by taking over your calendar, scheduling, and administrative tasks thereby giving you a breather. Would you like to spend more of your valuable time and energy bettering/building your business? If yes, you are at the right place! These are some of the services I provide:
Personal assistance
Administrative assistance
Email management
Appointment scheduling
Researching and organizing data
Customer support
Data entry
Web research
Project management
Calendar management
Preparation of travel arrangements
BENEFITS
Satisfactory job
Swift response
Chances for revision
Fluent English speaker ( With an IELTS result)
I am also open to negotiations for lower-budget tasks. Click "Continue" and I am just a click away.
Purpose
BusinessIndustry
Agriculture, Beauty & Cosmetics, Business Services & Consulting, Cryptocurrency & Blockchain, Education, Fashion & Apparel, Food & Beverage, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$300
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 6 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$120 - $200
Additional Hour of Work
+$20
10 reviews
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Peace is friendly and responsive, just not a good fit for us.
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Jason R.
Apr 2, 2023
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Peace did a good job and I'd be happy to use her again in the future
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Chad D.
Feb 17, 2023
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T. h.
Dec 1, 2022
Marketing, Business development, Tele and Zoom sales
About Peace
Medical Virtual Assistant |Telehealth Support | EHR/EMR Documentation
Lagos, Nigeria - 11:00 pm local time
I'm Peace, a Certified Medical Virtual Assistant and Certified Nursing Assistant (CNA) with 5+ years of hands-on healthcare experience. I provide HIPAA-compliant administrative support to medical practices, telehealth providers, and clinics so your team can focus entirely on delivering quality care.
I'm not a general VA who handles random tasks. I understand medical terminology, clinical workflows, and healthcare documentation. I bring that knowledge into every task I handle for your practice.
HERE'S WHAT I HANDLE FOR YOU
☑️ Patient Scheduling & Appointment Management
Bookings, rescheduling, cancellations, reminders, and telehealth link coordination to reduce no-shows and keep your calendar running smoothly.
☑️ EHR/EMR Documentation & Clinical Admin Support
Accurate chart updates, visit notes, care plan management, and audit-ready records in platforms including Epic, Kareo/Tebra, SimplePractice, and AdvancedMD.
☑️ Insurance Verification & Prior Authorizations
Eligibility checks, benefits verification, prior auth processing, CPT and ICD-10 entry, and claims follow-up for clean-claim submissions.
☑️ Medical Billing & Revenue Cycle Support
Billing workflow management, claims tracking, error reduction, and delayed payment recovery.
☑️ Patient Intake, Onboarding & Follow-Up
Smooth intake management, demographic updates, referral coordination, and follow-up communication for seamless care transitions.
☑️ HIPAA-Compliant Communication & PHI Handling
Strict confidentiality protocols across all patient interactions, documentation, and data management.
☑️ Telehealth & Virtual Front Desk Operations
Patient portal support, inbox management, phone handling, and virtual front-desk coverage for telehealth and remote practices.
WHY HEALTHCARE TEAMS WORK WITH ME
✅CNA background means I understand clinical operations, not just admin tasks.
✅ HIPAA-certified with strict compliance built into every task.
✅ Experienced with Epic, Kareo, SimplePractice, AdvancedMD and similar platforms.
✅ Detail-oriented, proactive, and I catch issues before they escalate.
✅ Responsive, professional, and easy to integrate into your existing workflow.
✅ Available for full-time, part-time, or project-based engagements.
RESULTS MY CLIENTS HAVE SEEN
✅ 30% reduction in administrative hours through workflow restructuring
✅ Significant recovery of delayed insurance claims
✅ 100% appointment follow-through with zero missed patient communications
Certified in Electronic Health Records & Patient Safety (Digital Health College), Medical Virtual Assistance (MedVA Launchpad), HIPPA Compliance (American Medical Association), and verified IELTS English proficiency, so communication and accuracy are never a concern.
If you need a Medical VA who understands both the clinical and administrative side of healthcare, let's talk.
Send me a message or click "Invite to Job." I respond promptly.
Steps for completing your project
After purchasing the project, send requirements so Peace can start the project.
Delivery time starts when Peace receives requirements from you.
Peace works on your project following the steps below.
Revisions may occur after the delivery date.
Receive Tasks from client
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