You will get a professional Virtual Assistant for your business
Top Rated
Project details
You will get fantastic customer support for your clients with personalized services. With almost six years of experience as a customer service specialist, I drive result-oriented support solutions, this is because I care deeply about customers' feelings and thoughts, so I go beyond the required to deliver exceptional and satisfactory services. My project delivery is 100% and of high quality. I will also drive smooth operations of your business, as I will be managing your scheduling, documentation, research, payments, filing, data entry etc.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$15
|
Advanced
$20
|
|---|---|---|---|
| Delivery Time | 30 days | 20 days | 15 days |
Number of Hours of Work | 30 | 15 | 10 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20 - $50
Additional Hour of Work
(+ 1 Day)
+$5
4 reviews
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AW
Abdul W.
May 16, 2026
CEO Inbox Operations Coordinator – Gmail Triage, Follow-Up, Monday.com Routing
WC
Will C.
Jan 22, 2026
Office Administrative Assistant
Joy, is great to work with, adapts to change and works hard to achieve the common goals, will hire again
SS
Steve S.
Dec 6, 2025
EXECUTIVE ASSISTANT - IMMEDIATE START
Compensation: $2,000 month (25-30 hours/week)
LB
Lloyd B.
Oct 16, 2021
General Admin support
About Joy
Top Rated Executive Assistant | Virtual Assistant for Founders & CEOs
100%
Job Success
Port Harcourt, Nigeria - 2:45 am local time
I’m a Top Rated Executive Assistant, Virtual Assistant & Operations Manager with 8+ years of hands-on experience supporting startups, founders, CEOs, attorneys, and growing teams across tech, legal, SaaS, consulting, and creative industries.
I don’t just “assist.”
I run your admin, operations, and client workflows like a business partner.
My role is simple:
I turn chaos into clean, scalable systems so you can focus on revenue, leadership, and growth.
WHAT I WILL HELP YOU ACHIEVE
Executive, Admin & CEO Support
•A fully optimized calendar that protects your time
•Inbox at zero with fast, professional client communication
•Meeting coordination, minutes & follow-up
•Travel planning & executive logistics
•Personal assistant tasks
•Board prep & document organization
•Founder & CEO support for high-volume schedules
Operations & Project Management
•Documented SOPs & workflows so nothing depends on memory
•Project Management. Faster project delivery with no bottlenecks (Notion, Asana, ClickUp, Trello, Monday)
•Clean, organized CRM & operations dashboards for team productivity
•Knowledge base creation
•AI-powered workflow automation
•Cross-team coordination
•Business operations assistance
•Systems that work even when you are offline
Customer, Client & CRM Support
•Streamlined client onboarding & client success workflows
•CRM management (HubSpot, Salesforce, Zoho)
•Live chat, support desk, phone communication & email support
•Ticketing systems & relationship management
•Ensuring 100% client satisfaction
Legal Administrative Support
•Case management & file organization
•Legal correspondence
•Drafting, e-filing, records updates & documentation
•Meeting notes & Documentation
•Confidential information handling
Content & Brand Support
•Content creation
•Canva designs
•Scheduling & analytics
•Ensuring consistent brand visibility and client engagement
RESULTS I DELIVERED FOR CLIENTS
✅ Reduced email response time by 70% with structured workflows for a SaaS and technology company
✅ Reduced executive's email volume by 80% through automation and AI-driven workflows.
✅ Supported 3 U.S. law firms in managing 200+ client inquiries weekly with zero missed deadlines.
✅ Saved founders an average of 10+ hours weekly through streamlined project systems.
✅ Elevated client retention rates by 100% through structured onboarding and CRM optimization.
✅ Improved cross-team collaboration through integrated dashboards in Notion & ClickUp.
✅ Supported founders, startups, and attorneys by managing 300+ appointments monthly with zero errors.
TOOLS & PLATFORMS I WORK WITH
Notion, ClickUp, Airtable, Asana, Monday, Trello, HubSpot, Zoho, Salesforce, Slack, Freshdesk, Zendesk, Intercom, Google Workspace, Microsoft 365, MyCase, Clio, GoHighLevel, Canva, Adobe Acrobat, Calendly, Zoom, PDFSam, AI Automation Tools (Chatgpt, Gemini, Claude)
These tools help me connect strategy with execution, ensuring your business doesn’t just plan growth, it achieves it.
WHY CLIENTS CHOOSE TO PARTNER WITH
ME
•Proven track record: 100% Job Success, Top Rated Upwork status, over US $70,000 earned on the platform, and trusted by long-term clients.
•Rapid comprehension of needs: I step in, ask the right questions, and deliver solutions that save you time and stress.
•Versatility across legal, corporate, tech, SaaS and startup environments, so I adapt to your unique workflow and toolset.
•Transparent communication and seamless tool integration, whether you’re using HubSpot, Clio, Asana or Google Workspace.
•You’ll feel the difference: your inbox stays clear, your calendar stays managed, your clients feel supported, and your growth engine hums.
WHAT CLIENTS SAY
“Joy is the kind of strategic partner every founder needs, proactive, organized, and solutions-based — Texas State Paralegals
“She’s a systems thinker who integrates automation into everything she does. A total game changer.”
— Punga Trading
As your Executive Assistant, Virtual Assistant and Operations Manager, I focus on your success, transform your vision to execution, turn ideas into profitable, measurable and scalable outcomes, and take full charge of your business.
If you're ready to work with a professional who can streamline operations, optimize workflows, and support your growth - let’s talk.
Send me a direct message, click the "𝐇𝐢𝐫𝐞 𝐌𝐞 𝐍𝐨𝐰” button or simply “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” to get started.
Steps for completing your project
After purchasing the project, send requirements so Joy can start the project.
Delivery time starts when Joy receives requirements from you.
Joy works on your project following the steps below.
Revisions may occur after the delivery date.
Gain knowedge of the product or service being offered by the business
I want to understand the product to enable me talk about it and provide support to customers making use of it