You will get a quality and the best customer support for your business
Top Rated
Top Rated
Project details
You will get quality customer support for your business. Due to my call center background, I was trained to answer emails, chat, and phone calls to assist customers. I've handled different types of accounts eg: Telco, Music app, Airline, Insurance, etc. Really easy to adapt to different types of systems used to help out customers.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Cryptocurrency & Blockchain, Ecommerce, Fashion & Apparel, Medical & Pharmaceutical, Music, Real Estate, Sports & Fitness, TelecommunicationsLanguage
EnglishWhat's included $15
These options are included with the project scope.
$15
- Delivery Time 1 day
- Number of Hours of Work 2
- Email Support
40 reviews
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Jovie was easy to work with and had great English skills.
About Jovilyn
VA | Email, Chat & Support | Shopify, Zendesk, STR, Crypto Specialist
100%
Job Success
Taytay, Philippines - 5:19 am local time
I’m experienced in email support, chat support, and customer support using Zendesk, Shopify, and STR listing management. I also bring expertise as a crypto specialist, assisting with accounts, transactions, and client inquiries.
I’m efficient, detail-oriented, and easy to work with.
Why hire me?
* Expert in Customer Service (Phone, Email, & Live Chat)
* Expert in providing Administrative Support & General VA Tasks
* Expert in Lead Generation & Prospect Research
* Expert in Blockchain/Crypto strategy, API integration & token presales
* Expert in Shopify Management, order processing, and inventory control
* Expert in automating SOPs, data mining, and team collaboration
* Proficient in Data Entry, Proofreading & Market Research
Tools I Use: Shopify, HubSpot, Hootsuite, Zendesk, Freshdesk, Gorgias, Intercom, Slack, Zoom, Skype, WhatsApp, Telegram, Discord, Google Meet, SWFT Blockchain, Etherscan, CoinMarketCap, Internal Dashboards, Google Workspace, Microsoft Office, Canva, Grammarly, ChatGPT, Data Mining Tools, Excel/Google Sheets (Advanced), SOP Documentation
If you want someone who keeps operations running flawlessly and customers happy, let’s work together!
Steps for completing your project
After purchasing the project, send requirements so Jovilyn can start the project.
Delivery time starts when Jovilyn receives requirements from you.
Jovilyn works on your project following the steps below.
Revisions may occur after the delivery date.
CS
Just give me the SLA, product info and I'll work on giving out the best cs experience for your customer.