You will get a real-time live chat support to resolve visitor queries and maximize sales
Project details
In the world of online business, a 10-minute delay is a lost customer. Clients expect answers in seconds. This project ensures your website or application has a dedicated, responsive agent ready to assist visitors instantly, guiding them through checkout, answering product questions, and resolving issues in real time.
• I specialize in engaging visitors within seconds of their ping, reducing cart abandonment and bounce rates
• Efficiently handling 2–3 conversations simultaneously without sacrificing personalization or quality
• I don't just troubleshoot; I proactively help hesitant visitors find the right links or products, subtly boosting your conversion rates
• Every chat is properly tagged, categorized, and closed out so you can easily review customer trends later
• I specialize in engaging visitors within seconds of their ping, reducing cart abandonment and bounce rates
• Efficiently handling 2–3 conversations simultaneously without sacrificing personalization or quality
• I don't just troubleshoot; I proactively help hesitant visitors find the right links or products, subtly boosting your conversion rates
• Every chat is properly tagged, categorized, and closed out so you can easily review customer trends later
Purpose
BusinessIndustry
Architecture & Interior Design, Beauty & Cosmetics, Business Services & Consulting, Cybersecurity, Data Analytics, Ecommerce, Environmental, Financial Services, Gaming, Hardware & Electronics, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Nonprofit, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$180
|
Advanced
$330
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Hours of Work | 5 | 15 | 28 |
Scriptwriting | - | ||
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
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II
Israel I.
May 19, 2021
Post database-related stackoverflow questions (Rate: $100/3 posts) (can be VERY simple)
Sm
Stephane m.
May 19, 2021
Fanambinana Nomena Andriatsitohaina
About Hery Fanambinana Nomena
Customer Support
Antananarivo, Madagascar - 12:49 pm local time
Steps for completing your project
After purchasing the project, send requirements so Hery Fanambinana Nomena can start the project.
Delivery time starts when Hery Fanambinana Nomena receives requirements from you.
Hery Fanambinana Nomena works on your project following the steps below.
Revisions may occur after the delivery date.
Tool Onboarding & Macro Setup
I will log into your live chat system, test the notifications, and review your pre-saved shortcuts. We will establish guidelines for tone of voice, greeting styles, and instant routing rules.
Live Chat Monitoring & Engagement
I will remain active and online during your scheduled hours, instantly answering incoming customer chats, resolving queries on the spot, and escalating urgent tickets internally via your preferred channel