You will get A Reliable Long Term Customer Success
Project details
I have over 10 years of experience in providing exceptional care to my customers. Rest assured that your business is safe with me as its voice and no customers will be left behind.
Purpose
BusinessIndustry
Animals & Pets, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Energy, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Photography, Real Estate, Religion & Spirituality, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$249.99
|
Standard
$299.99
|
Advanced
$399.99
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 25 | 30 | 40 |
Scriptwriting | - | - | |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$12Frequently asked questions
3 reviews
(2)
(1)
(0)
(0)
(0)
This project doesn't have any reviews.
ND
Nirav D.
Sep 8, 2022
Long Term Customer Service for SaaS Company
He is amazing! Roman takes the initiative to apply what he has learned. His positive energy is contagious. His communication was top-notch, he met all deadlines and his strong skills. We enjoyed working with him and will likely have additional jobs for him in the future.
ND
Nick D.
Jul 15, 2022
Experienced customer service rep for SaaS company
Roman is a fast learner and he is keen to pickup new tasks. Roman can improvise and his dedication to your project really makes him an asset for any company. But Roman also needs daily guidance by a manager, so this is something to keep in mind if you are looking to hire Roman.
PS
Plamen S.
Sep 6, 2021
Coaching Conversation - Practice Call
Roman is an excellent communicator. He has been authentic, understanding, and also posing great questions. His intelligence and people skills make him a valuable partner you can count on. I would certainly recommend working with Roman.
About Roman
12+ Yrs Customer Success Pro | GHL Gorgias Intercom Set up Automation
Makati City, Philippines - 3:32 pm local time
🏆𝟭𝟮+ 𝙔𝙚𝙖𝙧𝙨 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙀𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚
⚡𝙎𝙩𝙧𝙚𝙖𝙢𝙡𝙞𝙣𝙚𝙙 & 𝘼𝙪𝙩𝙤𝙢𝙖𝙩𝙚𝙙 𝘾𝙍𝙈
🌟𝙏𝙝𝙚 𝘼𝙪𝙩𝙤𝙢𝙖𝙩𝙞𝙤𝙣 𝙀𝙭𝙥𝙚𝙧𝙩 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙
🔥𝙎𝙚𝙡𝙡 𝙢𝙤𝙧𝙚 𝙬𝙞𝙩𝙝 𝙚𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮🔥
Exceptional customer experience is the heart of impactful marketing that creates long-term relationships and brand loyalty.
📌⚙️𝙂𝙃𝙇, 𝙂𝙊𝙍𝙂𝙄𝘼𝙎, 𝙄𝙉𝙏𝙀𝙍𝘾𝙊𝙈 𝘼𝙐𝙏𝙊𝙈𝘼𝙏𝙄𝙊𝙉 𝙀𝙓𝙋𝙀𝙍𝙏
Maximize your GHL, Gorgias, & Intercom by taking it to the next level! Customized Views, create macros, compile FAQs, set up help center, configure rules, and automation.
📌🖥️𝙁𝙪𝙣𝙣𝙚𝙡/𝙒𝙚𝙗𝙨𝙞𝙩𝙚 𝘽𝙪𝙞𝙡𝙙𝙚𝙧
📌📨𝙇𝙄𝙑𝙀 𝙎𝙐𝙋𝙋𝙊𝙍𝙏
I will make your customers feel welcome and comfortable, motivating them to ask questions, request support, and engage with your brand effortlessly regardless if its over the phone, email or chat.
📌👨👧👦𝙎𝙀𝙍𝙑𝙄𝘾𝙀 𝙏𝙀𝘼𝙈 𝙇𝙀𝘼𝘿𝙀𝙍
Want someone to build and lead your team from the ground up? I’ll support you in the entire process. From recruitment, create SOP’s, onboarding, training, scheduling, auditing, and coaching. I can surely help them to be self-reliant to achieve KPI’s and provide excellent customer experience.
📌🛠️ 𝙋𝙇𝘼𝙏𝙁𝙊𝙍𝙈𝙎 & 𝙏𝙊𝙊𝙇𝙎 𝙄’𝙈 𝘼 𝙋𝙍𝙊 𝘼𝙏:
✦Go HighLevel
✦Gorgias
✦Intercom
✦Zendesk
✦Zoho
✦Laserfiche
✦Hubspot
✦Teamwork
✦Dropbox
✦Docusign
✦Shopify
✦Trustpilot
✦Yotpo
✦Calendly
✦Slack
✦Zoom
✦Meta Business Suite
𝙏𝙝𝙚 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙋𝙧𝙤 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙 *𝙬𝙞𝙣𝙠*
🗨️𝙎𝙚𝙣𝙙 𝙢𝙚 𝙖 𝙦𝙪𝙞𝙘𝙠 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 𝙖𝙣𝙙 𝙬𝙚 𝙘𝙖𝙣 𝙝𝙤𝙥 𝙤𝙣 𝙖 𝙘𝙖𝙡𝙡 𝙩𝙤 𝙙𝙞𝙨𝙘𝙪𝙨𝙨 𝙝𝙤𝙬 𝙬𝙚 𝙘𝙖𝙣 𝙩𝙖𝙠𝙚 𝙮𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧’𝙨 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙩𝙤 𝙣𝙚𝙬 𝙝𝙚𝙞𝙜𝙝𝙩𝙨!
Steps for completing your project
After purchasing the project, send requirements so Roman can start the project.
Delivery time starts when Roman receives requirements from you.
Roman works on your project following the steps below.
Revisions may occur after the delivery date.
Customer Support Onboarding
Client will have to provide a quick training/introduction of the tools they are using (CRM, Project Management, Etc.,)