You will get a Reliable Team for Managing Customer Relationships and Support
Top Rated
You will get a Reliable Team for Managing Customer Relationships and Support
Project details
Throughout my career, I have successfully worked on various freelancing projects and in different call centers, honing my skills in telemarketing, customer service, and assisting customers through text chats, calls, and emails. This breadth of experience allows me to adapt seamlessly to different platforms and deliver outstanding service across diverse projects and industries.Additionally, my customer service experience has equipped me with exceptional skills in handling inquiries, resolving issues, and ensuring customer satisfaction. I am adept at assisting customers through text chats, calls, and emails, providing prompt and professional support while maintaining a friendly and empathetic approach. I understand the importance of effective communication, active listening, and going above and beyond to meet customer needs.
Project Type
Project Management, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$200
|
Standard
$400
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 10 days | 20 days | 30 days |
Number of Revisions | 0 | 0 | 0 |
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HJ
Herbert J.
Dec 30, 2024
Outbounding calling Bilingual a plus
About Oneeb
Appointment Setter | Telemarketing & Customer Support Expert.
100%
Job Success
Rawalpindi, Pakistan - 10:14 am local time
I help businesses boost sales, deliver 5-star customer support, and build long-term client relationships through professional telemarketing, customer service, and appointment setting.
I'm Oneeb, a results-driven pro with 12+ years’ experience in customer success, sales, and support—working with clients across real estate, insurance, solar, SaaS, and e-commerce.
✅ Why Clients Hire Me:
I’ve handled sales and support for:
🏡 Real Estate Cold Calling
☀️ Solar Sales & Appointment Setting
🚗 Auto Warranty, Auto & Home Insurance
🤕 Injury Claims & Intake Support
💻 SaaS, ESA Support & E-commerce (WooCommerce, AI tools)
💼 My Expertise:
📞 Telemarketing & Appointment Setting
Real estate cold calling & lead qualification
B2B/B2C cold outreach & social media DM appointment setting
Skilled in scripts, objection handling & closing leads
🤝 Customer Support & Success
Phone, live chat, email & social media support (24/7)
Handling inquiries, refunds & retention
AI-powered support (Gorgias, Tidio, Crisp)
📊 CRM & Automation
Salesforce, HubSpot, Zoho, Tawk.to, Klaviyo
Lead tracking, ticketing & pipeline management
Dialers: Mojo, ViciDial, Dialpad, 3CX
👥 Team Leadership & SOPs
Trained & led remote sales/support teams
Developed scripts & workflows for better conversions
🚀 Results:
Increased retention by 20% with proactive follow-ups
Managed 1,000+ qualified leads in real estate & solar
Boosted sales & customer experience for Shopify/WooCommerce
Helped investors book consistent real estate appointments
Reduced churn through customer success strategies
🛠️ Tools I Use:
Salesforce, HubSpot, Zoho, Gorgias, Mojo Dialer, ViciDial, Slack, Google Workspace, WooCommerce, Shopify.
👋 Let’s Work Together!
Need a reliable appointment setter, real estate cold caller, or customer support expert?
🔹 Message me — I’m ready to help!
Steps for completing your project
After purchasing the project, send requirements so Oneeb can start the project.
Delivery time starts when Oneeb receives requirements from you.
Oneeb works on your project following the steps below.
Revisions may occur after the delivery date.
Details
Just provide me the project details and I will manage the rest of things.