You will get a reliable virtual assistant for data entry, email, and customer support
Project details
I am a reliable and detail-oriented Virtual Assistant with over 5 years of experience in customer service, administrative support, and remote work. I provide professional assistance for tasks like email and calendar management, appointment scheduling, data entry, online research, customer communication, and CRM updates.
Whether you need help with small daily tasks, general business support, or full-scale ongoing assistance, I offer packages tailored to your needs:
Small Task VA: light daily tasks like emails, scheduling, and minor admin work.
General VA: broader support, including data entry, research, and customer communication.
Full Support VA: comprehensive assistance with emails, appointments, CRM updates, project coordination, and ongoing business operations.
I am highly organized, proactive, and committed to delivering accurate and timely results, helping you stay focused on growing your business while I handle the operations.
Whether you need help with small daily tasks, general business support, or full-scale ongoing assistance, I offer packages tailored to your needs:
Small Task VA: light daily tasks like emails, scheduling, and minor admin work.
General VA: broader support, including data entry, research, and customer communication.
Full Support VA: comprehensive assistance with emails, appointments, CRM updates, project coordination, and ongoing business operations.
I am highly organized, proactive, and committed to delivering accurate and timely results, helping you stay focused on growing your business while I handle the operations.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Education, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$125
|
Standard
$187.50
|
Advanced
$237.50
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Revisions | 2 | 2 | 1 |
Number of Hours of Work | 20 | 30 | 40 |
Basic Photo Editing | - | - | |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | - | ||
Project Management Support | |||
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Revision
+$20
Additional Hour of Work
+$7
Travel Planning
(+ 3 Days)
+$30Frequently asked questions
About Lezan
Customer Support & Virtual Assistant Expert | Content Writer | Teacher
Roseau, Dominica - 3:16 am local time
👍WHAT I BRING TO THE TABLE...
I have a real passion for helping others, whether it’s assisting a customer until they leave smiling, creating content that connects, or sharing knowledge that empowers students. There’s nothing more satisfying to me than knowing I’ve made someone’s day a little easier or lifted a burden for my colleagues. I thrive on those moments when a student finally "gets it" or a customer leaves feeling truly valued. My goal is always to bring success, ease, and a positive impact to every project and person I work with.
🖇️MY TECHNICAL PROFICIENCIES
As a customer support expert, I’m skilled at quickly understanding and troubleshooting customer issues, whether it’s through chat, email, or phone support. I know my way around support software and tools, keeping everything organized and efficient. I am also great at finding clear, friendly ways to explain solutions so customers feel supported and satisfied.
I am a great ✅ virtual assistant as I am trained in managing calendars, handling emails, and organizing tasks to keep everything running smoothly. I’m comfortable with a range of productivity tools such as Calendly, Trello, Slack and Google Workspace that help streamline communication and workflows. I’m detail-oriented and proactive, so I can anticipate needs and take care of things before they become issues.
👩🏫As a teacher..I handled various administrative tasks, from grading to preparing lesson plans, ensuring everything ran smoothly in the classroom. I can teach science, math, and English to a diverse group of students, including remedial learners, adapting my approach to meet their needs. My focus is always on creating an inclusive environment where every student can grow and succeed.
🔑MY KEY SKILLS AND TECHNOLOGIES
✓Project Management: Trello, Google Workspace, Slack, Canva, Dubsado
✓G-suite: Google Workspace, Gmail, Google Drive
✓Microsoft: word, excel, powerpoint
✓Conferencing: Zoom, google meet
✓ CRM tools: Salesforce
🎓 MY CERTIFICATIONS
✓ Microsoft Office Specialist: Excel
✓ Remote Professional: Salas Staffing
✓ Project Management: Coursera
✓ Data Analytics: Coursera
Thanks for checking out my Upwork profile! I’m excited about the opportunity to work with you and help make your projects a success. Feel free to send me a message, and let’s discuss how I can support your needs.
Steps for completing your project
After purchasing the project, send requirements so Lezan can start the project.
Delivery time starts when Lezan receives requirements from you.
Lezan works on your project following the steps below.
Revisions may occur after the delivery date.
Review the requirements
I review the requirements and confirm the project scope with the client to ensure clarity before starting.