You will get a responsive customer support for email & live chat
Project details
This project is focused on delivering measurable results through reliable and efficient email and chat support. Every interaction is managed to enhance communication, improve response times, and strengthen client satisfaction. By handling inquiries, resolving issues, and maintaining professional correspondence, I help build trust and ensure smooth day-to-day communication.
The focus is on achieving clear outcomes such as faster replies, higher customer satisfaction, improved message tracking, and consistent service quality. Using proven CRM and communication tools, I implement organized systems that streamline workflows, ensure timely follow-ups, and maintain a positive brand image.
With a results-driven approach, I ensure every email and chat exchange supports your business goals, helping you increase client retention, enhance efficiency, and deliver a professional and dependable customer experience.
The focus is on achieving clear outcomes such as faster replies, higher customer satisfaction, improved message tracking, and consistent service quality. Using proven CRM and communication tools, I implement organized systems that streamline workflows, ensure timely follow-ups, and maintain a positive brand image.
With a results-driven approach, I ensure every email and chat exchange supports your business goals, helping you increase client retention, enhance efficiency, and deliver a professional and dependable customer experience.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Events Planning, Media & EntertainmentLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$90
|
Advanced
$195
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 10 days |
Number of Hours of Work | 1 | 6 | 15 |
Scriptwriting | - | ||
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15About Joel
Tech-Savvy Executive Assistant| Automations, Data Cleanup, Process Opt
Saint Christopher, Jamaica - 10:10 pm local time
I specialize in supporting coaches, consultants, and media personalities with CRM and operations.”
Send me a message with what you need help with—I’ll respond quickly and let you know exactly how I can support you.
Task Managed:
• Managed inboxes with 500+ emails/week and maintained 0 backlog
• Built automated workflows using Zapier, reducing manual tasks by 40%
• Organized CRM data (HubSpot/Zoho), improving lead tracking accuracy
• Scheduled and coordinated 20+ meetings/week across time zones.
Tools used:
• CRM: HubSpot, Salesforce, Zoho
• Automation: Zapier, Make (Integromat)
• Project Mgmt: Asana, ClickUp, Trello
• Communication: Slack, Zoom
• Google Workspace / Microsoft Office
Steps for completing your project
After purchasing the project, send requirements so Joel can start the project.
Delivery time starts when Joel receives requirements from you.
Joel works on your project following the steps below.
Revisions may occur after the delivery date.
Project Execution & Management
Gather all necessary tools, rules, and goals; organize workflows; manage daily tasks, scheduling, communication, and coordination; ensure timely delivery, quality control, and ongoing progress reporting.