You will get a review of your Zendesk Agent & Light Agent Licenses to reduce costs
You will get a review of your Zendesk Agent & Light Agent Licenses to reduce costs
Project details
You are purchasing this project if you're seeking ways to reduce your Zendesk Support licences.
After a one hour call you can expect to understand the different Zendesk license types, what you have already and what, if anything, you can do to get the most value out of your current licenses.
A one day project is required if you are expecting a deeper technical analysis of your Zendesk configuration. Following this you can expect actual recommendations, configuration changes, new or improved triggers, automations or macros to best leverage your light agent licences.
A three day project is necessary for larger, complex and highly customised implementations. If three days is not sufficient further project scope can be estimated and priced as part of the deliverables of this project.
After a one hour call you can expect to understand the different Zendesk license types, what you have already and what, if anything, you can do to get the most value out of your current licenses.
A one day project is required if you are expecting a deeper technical analysis of your Zendesk configuration. Following this you can expect actual recommendations, configuration changes, new or improved triggers, automations or macros to best leverage your light agent licences.
A three day project is necessary for larger, complex and highly customised implementations. If three days is not sufficient further project scope can be estimated and priced as part of the deliverables of this project.
Project Type
Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$70
|
Standard
$500
|
Advanced
$1,400
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 1 | 1 | 3 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$30 - $200About Ross
Certified Zendesk Support Administrator Expert
Dublin, Ireland - 2:28 pm local time
Currently offering pro-bono (no or negligible charge) for technology consulting, Zendesk (administration, configuration, troubleshooting), etc to non-profit organisations, start-ups, charities, etc.
*********************************************
Dedicated and results-oriented Certified Zendesk Consultant/Administrator with a proven track record of successfully implementing and optimizing Zendesk solutions to enhance customer support and streamline business processes.
Adept at understanding client needs, designing customized Zendesk configurations, and providing expert guidance to maximize the platform's potential. Skilled in troubleshooting, system administration, and training teams to ensure seamless adoption of Zendesk functionalities.
Steps for completing your project
After purchasing the project, send requirements so Ross can start the project.
Delivery time starts when Ross receives requirements from you.
Ross works on your project following the steps below.
Revisions may occur after the delivery date.
Arrange a 60 minute call
An online call with you or your team to understand your challenges, analyse your set up and provide recommendations.
Provide access to your Zendesk administration console
If you want changes made to your platform you will need to provide admin level access.