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You will get a rockstar customer service representative

Jennifer E.Status: Offline
Jennifer E.
Preview imagePreview imagePreview image

Let a pro handle the details

Buy Store Management services from Jennifer, priced and ready to go.
Jennifer E.Status: Offline
Jennifer E.
Preview imagePreview imagePreview image

Let a pro handle the details

Buy Store Management services from Jennifer, priced and ready to go.

Project details

I am an experienced Customer Support in Shopify / Dropshipping for 5 years. I've been familiar with almost all niches/general stores. I will make sure that your customers will receive top-notch customer service.

Why me?

100% accuracy
Over 10,000 emails responded
Always meet deadlines as ordered (Less than 24 hours)
Excellent communication skills
Customer satisfaction-oriented
TOP NOTCH CUSTOMER SERVICE!
Industry
Business, Ecommerce, Education, Financial Services/Banking, Health & Wellness, Media & Entertainment, Medical & Pharmaceutical, Music, Retail & Wholesale, Technology & Internet
Platform
Amazon, eBay, Shopify
Language
English
What's included
Service Tiers Starter
$40
Standard
$240
Advanced
$800
Delivery Time 1 day 6 days 26 days
Management Duration (Days)
1626
Inventory Management
Order Management
Customer Assistance
Payment Processing
Product Offers & Promotions
Reporting
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Jennifer E.Status: Offline

About Jennifer

Jennifer E.Status: Offline
Human Resources/Team Leader/CSR
100% Job Success
Carmona, Philippines - 9:25 am local time
A highly personable customer service representative/manager with more than 15 years of experience in account management, team lead, coaching, sales processing, and call-center operations within the insurance, technical, telecommunication, customer care, and financial industries.

• Talent for identifying customer needs and presenting appropriate company product and service offerings.
• Meet and exceed clients’ expectations, to give their customers satisfaction and brand loyalty.
• Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to clean and quality sales.
• Expertise in resolving escalated customer service issues.
• Good telephone etiquette skills.
• Strong verbal and written English communication skills.
• Good organisational skills.
• Strong ability to multitask.
• Ability to communicate over the telephone effectively.
• Proficient with Microsoft Office System, Zendesk, Trello, X-Lite, Five9, Vicidial, CRM, Linphone

Steps for completing your project

After purchasing the project, send requirements so Jennifer can start the project.

Delivery time starts when Jennifer receives requirements from you.

Jennifer works on your project following the steps below.

Revisions may occur after the delivery date.

Daily Deliverables

- Make sure that the priority emails are cleared out for the day - Keep the company records of returns, refunds, and reshipments updated

Review the work, release payment, and leave feedback to Jennifer.