You will get a Rockstar Virtual Assistant for your business and startups
Project details
Not Your Regular VA Service
Just Reliable, Skilled, and Focused on Getting Things Done
Tired of juggling admin tasks when you could be closing deals or growing your business?
That’s where I come in.
As your go-to Virtual Assistant, I help keep things organized behind the scenes so you can focus on what actually matters.
Here’s what I bring to the table:
✅ Administrative Support – I handle scheduling, file organization, and daily admin so everything runs smoothly.
✅ Email Management – Clean inbox, timely follow-ups, and professional communication your clients will notice.
✅ Web Research – I’ll gather accurate, detailed insights to support your next move.
✅ Customer Support – Fast, friendly responses that keep your clients happy.
✅ Social Media Management – Keep your brand consistent and active across platforms.
✅ PDF to Word / Data Conversion – Clean, accurate formatting when you need it.
✅ Project Management – I help you stay on top of timelines, updates, and team coordination.
I’m proactive, organized, and easy to work with. My focus is on results- not just ticking off tasks.
🎯 Let’s get started - send a message and I’ll take it from there.
Just Reliable, Skilled, and Focused on Getting Things Done
Tired of juggling admin tasks when you could be closing deals or growing your business?
That’s where I come in.
As your go-to Virtual Assistant, I help keep things organized behind the scenes so you can focus on what actually matters.
Here’s what I bring to the table:
✅ Administrative Support – I handle scheduling, file organization, and daily admin so everything runs smoothly.
✅ Email Management – Clean inbox, timely follow-ups, and professional communication your clients will notice.
✅ Web Research – I’ll gather accurate, detailed insights to support your next move.
✅ Customer Support – Fast, friendly responses that keep your clients happy.
✅ Social Media Management – Keep your brand consistent and active across platforms.
✅ PDF to Word / Data Conversion – Clean, accurate formatting when you need it.
✅ Project Management – I help you stay on top of timelines, updates, and team coordination.
I’m proactive, organized, and easy to work with. My focus is on results- not just ticking off tasks.
🎯 Let’s get started - send a message and I’ll take it from there.
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$80
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 2 days | 7 days | 30 days |
Number of Revisions | 1 | 2 | 4 |
Number of Hours of Work | 4 | 24 | 72 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$40 - $600
Additional Revision
+$40
Additional Hour of Work
+$50Frequently asked questions
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About Okeoghene
Customer Support Specialist & Social Media Manager
100%
Job Success
Lagos, Nigeria - 1:07 pm local time
I'm Okeoghene. I handle the two things that directly affect whether customers stay and whether new ones find you, support, and social media. Not as a side skill. But as the main thing I do every day.
Here's what that looks like in practice:
On the customer support side, I've maintained 92–95% satisfaction scores across roles at Ecoflow, Amazon, and Kindle Loan Company. I handle payment failures, billing disputes, invoice questions, refund requests, and escalations calmly, on first contact, without needing supervision. Sensitive financial data gets treated with the care it deserves.
On the social media side, I grew a TikTok page from 161 to 1,200 followers in one month. I generated 578 leads in 7 days through TikTok Ads with 20 direct conversions. I helped a real estate brand grow followers by 40% and increase sales by 15% through consistent content and community management. I don't post to fill a schedule. I build strategies around what your audience actually responds to.
✅ CUSTOMER SUPPORT
Payment failures, billing disputes, and invoice resolution
Refund processing and warranty claims
First-contact resolution across email, chat, and phone
CRM management, Zendesk, Freshdesk, HubSpot, Intercom
High-volume ticket prioritization and SLA adherence
Sensitive data handled with full confidentiality
SOP and FAQ documentation
✅ SOCIAL MEDIA MANAGEMENT
Content strategy and monthly content calendars
Caption writing, graphic design (Canva), and reel scripting
Community management and comment responses
Paid advertising
Analytics tracking and performance reporting
Instagram, TikTok, LinkedIn, Facebook, Twitter
🛠 TOOLS:
Support: Zendesk | Freshdesk | HubSpot | Intercom | Gorgias
Project Management: Asana | ClickUp | Trello | Monday | Notion
Social Media: TikTok Ads Manager | Meta Business Suite | Canva | Buffer | Metricool | Capcut
Communication: Slack | Microsoft Teams | Google Workspace | Zoom
WHY CLIENTS KEEP WORKING WITH ME:
I don't need hand-holding. I learn your brand, your tone, and your customers, then I take it from there. Whether I'm resolving a frustrated customer's billing issue or planning next month's content, I show up the same way every time. Calm, consistent, and focused on outcomes that actually matter to your business.
💼 AVAILABLE FOR:
Long-term remote roles
Short-term support projects
Ongoing admin or operations management
If you’re tired of micromanaging tasks or losing time to disorganization, let’s fix that.
Send me a quick message or click “Invite to Job” and I’ll take it from there.
Steps for completing your project
After purchasing the project, send requirements so Okeoghene can start the project.
Delivery time starts when Okeoghene receives requirements from you.
Okeoghene works on your project following the steps below.
Revisions may occur after the delivery date.
After purchasing the project, send requirement so I can start the project
Review your materials and tools Clarify tasks, and priorities
Start working on the projects following the steps below
Set up or organize your systems (calendar, inbox, task manager, etc.) Start working on projects anything else we agreed on Keep track of everything inside your preferred tools Deliver completed work, ensure accuracy, and confirm satisfaction