You will get a satisfactory customer service support
Project details
You will get an effective customer service support from someone with over three years of experience that will manage the customer via live chat, emails, calls, social media replies, etc
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Data Analytics, Ecommerce, Education, Fashion & Apparel, Food & Beverage, Government & Public Sector, Legal, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Nonprofit, Photography, Real Estate, Retail & Wholesale, Software, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$70
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 3 days | 4 days | 5 days |
Number of Hours of Work | 5 | 5 | 5 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$15 - $25
Additional Hour of Work
+$10
1 review
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TK
Thomas K.
May 12, 2022
Assist in setting up a signup form on Mailchimp
Samuel helped me set up my form. It was a pleasure working with him.
About Samuel
Proficient Virtual Assistant | Boosting Productivity & Efficiency
Ibadan, Nigeria - 8:22 pm local time
1. Administrative Support- Calendar Management, Email Management, Data Entry, Document Preparation.
2. Customer Support- Customer Service (Live Chat, Email, Phone Support), Ticketing Systems (Zendesk, Freshdesk), Client Relationship Management (CRM tools).
3. Project Management- Task Scheduling and Prioritization, Using project management tools (Trello, Asana, Monday.com, etc.),
4. Social Media Management- Social Media Scheduling (Hootsuite, Buffer, etc.), Content Creation & Posting, Social Media Engagement and Community Management.
5. Research- Market Research, Product/Service Research, Competitor Analysis.
6. Communication- Strong Written & Verbal Communication, Professional Correspondence, Translation and Multilingual Support.
7. Data Analysis- Excel/Google Sheets (Data Entry, Reports, Data Organization), Google Analytics, CRM tools like HubSpot.
8. Technical Skills- Google Suite & Microsoft Office (Excel, Word, PowerPoint), File Management (Dropbox, Google Drive).
9. Bookkeeping & Finance Support- Invoice Creation, Expense Tracking, Basic Accounting Software (QuickBooks, Xero, etc.).
10. Email Marketing- Newsletter Management (Mailchimp, Constant Contact).
11. Automation Tools (Zapier, ActiveCampaign).
12. Time Management & Multitasking- Task Prioritization, Delegation & Workflow Management.
Hardware:
4gb ram
1000 gb hdd
Windows 11
Hp probook 6470b
Core i5
Webcam and Microphone efficient.
70 mbps
Steps for completing your project
After purchasing the project, send requirements so Samuel can start the project.
Delivery time starts when Samuel receives requirements from you.
Samuel works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1
I will review the job role and get myself familiar with the task involved
Step 2
I will make a sample of the job task and send it to the client to ensure I fully understand the job task