You will get a satisfied customer support service
You will get a satisfied customer support service
Project details
You will get a Customer Support Service that will define your satisfied customers. With over 6 years of experience in various organizations with different customers. I will deeply care for your customers like my own clients, you will find your customers satisfied that will be my duty.
I will work with 100% original Responses and Loyalty. You can ask me for an interview before hiring me.
Thank you, Stay Safe!
I will work with 100% original Responses and Loyalty. You can ask me for an interview before hiring me.
Thank you, Stay Safe!
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$200
|
Standard
$300
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 7 days | 15 days | 30 days |
Number of Hours of Work | 40 | 80 | 160 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
About Pankaj
Accounts Receivable Specialist / Collection specialist (AR)
Chandigarh, India - 10:53 am local time
I hope you all are doing good and having a great time with your loving ones. My name is Pankaj Sharma and I am an expert in the Customer Service field. My overall experience in the Customer Service field is about 8 years. Let me give you brief details about my experience and skills:-
Customer Success Specialist (A strategic view on behalf of the customer’s complaint and communication)
Customer Handling (A large volume of customer’s queries)
Email Campaign ( Measurement of emails in a direction)
Virtual Assistance (If a client required assistance on call to solve their problem)
CRM software (Experienced in Handling Software like Yaypay, Salesforce, Hubspot, Zoniac and Genesis)
Account Receivable Specialist (A special quires related to Finance / Invoicing and Contact Updation)
Email Writing ( Writing emails to client’s where a detailed explanation required)
Video Call Handling (Sometimes Client required a demo of the product, where we have to take a presentation call for the client)
Customer Satisfaction (A deep work to experience the customer pain point and to retain that customer after giving satisfactory services)
Template writing and Understating of customer’s expectations.
Now I decided to work as a full-time freelancer to provide a good service to my clients. I love to work for Customers and interact with customers to understand their pain and like to improve my services and skills to develop a successful Customer service experience.
Thank you for viewing my profile. If anyone has any suggestions for me please direct msg me so that I can do more good tasks.
Kind Regards,
Steps for completing your project
After purchasing the project, send requirements so Pankaj can start the project.
Delivery time starts when Pankaj receives requirements from you.
Pankaj works on your project following the steps below.
Revisions may occur after the delivery date.
Product Knowledge
You will need to provide me a detail of your product or service that you are providing to your customers. So that I can handle their questions.
CRM Tool
If you use any CRM tool then please provide me login credentials. I am very much familiar with Zendesk-salesforce and Yaypay