You will get Reliable Service Coordinator via Systems, SMS & Email – Let’s Connect Today
Top Rated
Project details
A dedicated Service Coordinator skilled in managing tasks via systems, SMS, and email to streamline your workflow and ensure nothing falls through the cracks. I specialize in coordinating services, managing communications, and providing timely updates so your operations run smoothly and efficiently.
I'm open to discussing the details to ensure the project terms, such as hourly rate, work hours, and scope, are fully aligned and beneficial for both sides.
✅ What I deliver:
Prompt, professional handling of customer requests and inquiries
Efficient management of shared inboxes and communication channels
Smooth coordination with internal teams and external partners
Proactive issue resolution and troubleshooting
Reliable, detail-oriented support that keeps operations running seamlessly
Clients consistently highlight my proactive approach, problem-solving skills, and dependability, with one even calling me a “rock star.” My goal is to ensure every request is managed with precision and care, allowing your team to stay focused and your clients to feel supported.
I'm open to discussing the details to ensure the project terms, such as hourly rate, work hours, and scope, are fully aligned and beneficial for both sides.
✅ What I deliver:
Prompt, professional handling of customer requests and inquiries
Efficient management of shared inboxes and communication channels
Smooth coordination with internal teams and external partners
Proactive issue resolution and troubleshooting
Reliable, detail-oriented support that keeps operations running seamlessly
Clients consistently highlight my proactive approach, problem-solving skills, and dependability, with one even calling me a “rock star.” My goal is to ensure every request is managed with precision and care, allowing your team to stay focused and your clients to feel supported.
Purpose
BusinessIndustry
Audio Services, Construction, Data Analytics, Ecommerce, Education, Engineering, Financial Services, Hardware & Electronics, Manufacturing & Storage, Marketing & Advertising, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Video ServicesLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$20
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 2 | 3 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning | - | - | - |
40 reviews
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This project doesn't have any reviews.
AE
Ali E.
Apr 1, 2026
Content upload and formatting | Data Entry | ScoreApp
Mariem is a top-tier Executive Assistant with versatile experience across various tools and technologies. She is also a great communicator and has a very positive mindset. High-quality freelancer and person.
AW
Amy W.
Mar 3, 2026
Administrator
rb
ryan b.
Sep 23, 2025
Customer service via email
Mariam has been outstanding and very helpful in getting up to speed with our processes and protocols. She had been a vital part of our customer service role and will be a valuable asset to any company
CW
C W.
Jul 23, 2025
Data Inventory Manager (Immediate Hire)
LM
Lorraine M.
Jul 21, 2025
Data Entry Assistant Needed
About Mariem
IT / Admin Assistant | CX Support, Email & Data Entry | Listing |Leads
100%
Job Success
Talisay, Philippines - 5:50 am local time
🌟 Top-Rated Executive, Admin Assistant & Marketing Virtual Assistant | Customer Support | Data Entry | Real Estate & E-commerce Support | Inbox/Email Management | Shopify/Product Upload
Always ready to jump on a tasks. I help busy business owners and companies save 10–20 hours per week by handling email, admin tasks, business processes, research, e-commerce, CRM, file organization, and customer communication, with fast, accurate, and reliable support.
With 8+ years of experience as a Virtual/Admin Assistant and a strong IT background, I bring efficiency, reliability, and long-term commitment to every client. My Upwork clients consistently leave 5-star reviews, praising my professionalism, adaptability, and high-quality work.
🔹 What I Can Do For You
✔Customer Support
Handle customer inquiries & concerns
Process repair requests & membership details
Manage bounced emails & document processing
✔Data Entry & E-commerce Support
Upload products & images to Shopify, Amazon, or client stores
Format documents (Notion, Google Docs)
Maintain records in Google Sheets/Excel
Manage listings (real estate, hotels, e-commerce)
✔Inbox & Calendar Management
Organize emails & client communication
Schedule and manage meetings/events
✔Order Management
Receive, track, and update customer orders
Ensure timely order processing and status updates
✔Real Estate
Listing properties to different platforms.
Gathering property documents
Rent payment collection and tracking
✔Research & Lead Generation
Amazon product research
Artist, festival, or market research
LinkedIn lead generation and contact finding
✔Document Handling/File Organization
PDF to Word conversion
Metadata editing (YouTube, music)
Organizing files in different drive.
🔹 Tools & Platforms I Use
Project Management: Slack, Trello, Notion, Monday, MS Teams
Productivity & Automation: ChatGPT, Selenium, Google Workspace, Microsoft Office, Exel or Google Sheets
E-commerce: Shopify, Amazon, eBay, Walmart, Shopee, Lazada
Social Media: Facebook, Instagram, Twitter
Ticketing & Web Tools: 1Ticket, Ticketmaster, AXS, WordPress, MySQL, SQL
Document & E-signature: DocuSign, PDF
Saas: ScoreApp, LearnDash
🔹 Why Work With Me
✨ 8+ years of proven VA experience across industries
✨ Fast learner & adaptable to new tools and processes
✨ Strong IT background (BS in IT – Web Development)
✨ Detail-oriented & reliable — I treat your business as my own
✨ 5-star client reviews on Upwork highlighting professionalism and efficiency
📩 Looking for a dedicated Virtual Assistant to save time and manage your business efficiently? Let’s connect! I’m here to help you reach your goals.
Steps for completing your project
After purchasing the project, send requirements so Mariem can start the project.
Delivery time starts when Mariem receives requirements from you.
Mariem works on your project following the steps below.
Revisions may occur after the delivery date.
Work submission
Depending on the plan purchased. I will deliver the output to the client after a specific hour.