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You will get a skilled Customer Service Expert who will provide great customer support
Project details
You will get a customer service expert to handle email/chat inquiries on your platform/company in a professional, empathetic way ensuring first contact resolution and customer satisfaction.
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$9
|
Advanced
$15
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$1 - $5Frequently asked questions
About Berdia
Quality Assurance Analyst in Customer Service
Tbilisi, Georgia - 9:55 pm local time
As a Customer Service Representative, I achieved top metrics in Average Handling Time, productivity, and QA scores. Now, as a Quality Assurance Analyst, I focus on enhancing service quality through rigorous monitoring, process improvement, and team training.
My commitment to quality and efficiency helps me contribute to organizational goals and a positive customer experience.
Steps for completing your project
After purchasing the project, send requirements so Berdia can start the project.
Delivery time starts when Berdia receives requirements from you.
Berdia works on your project following the steps below.
Revisions may occur after the delivery date.
Basic steps
*Receive instructions/access to materials/tools (hold 1:1's if necessary/or a team meeting/mini training (up to you)) *Read the instructions, materials, get to know to an example and understand the tools in order to work.
The process
After receiving all the necessarily guidance and understanding I will be working on inquries to meet the goals. You are free to provide feedback/suggestions as well as having a Team Meeting or 1:1's throughout our cooperation.