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You will get a superior customer service for your brand/business

Shefali J.
Shefali J.
4.4
Top Rated
Preview imagePreview image

Let a pro handle the details

Buy Customer Support services from Shefali, priced and ready to go.

You will get a superior customer service for your brand/business

Shefali J.
Shefali J.
4.4
Top Rated
Preview imagePreview image

Let a pro handle the details

Buy Customer Support services from Shefali, priced and ready to go.

Project details

In this project, you will get certain hours of customer service upon a discussion that includes all terms. if you need customer support via call/chat/email etc, from a qualifies person holding 5 years of freelancing experience.
Purpose
Business
Industry
Ecommerce
Language
English
What's included
Service Tiers Starter
$1,200
Standard
$3,300
Advanced
$5,000
Delivery Time 30 days 50 days 70 days
Number of Hours of Work
100300500
Scriptwriting
-
-
-
Summary Report
Social Media Replies
Email Support
Live Chat Support
-
4.4
6 reviews
67% Complete
(4)
17% Complete
(1)
1% Complete
(0)
17% Complete
(1)
1% Complete
(0)
Rating breakdown
Availability
4.5
Deadlines
4.2
Skills
4.3
Cooperation
4.5
Quality
4.3
Communication
4.3

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Shefali J.

About Shefali

Shefali J.
Customer Service Specialist
95% Job Success
4.4  (6 reviews)
Surat, India - 10:58 pm local time
With over 7 years of experience in customer service and success, I’ve advanced from frontline support to an analyst and managerial role. I’ve honed my skills in optimizing customer interactions across various platforms like ZenDesk and Reamaze, while also driving results through the effective management of teams.

I can create and implement entire onboarding processes, design KPIs, and establish systems to track critical metrics such as CSAT scores, ensuring a high-performance team. My passion lies in elevating customer satisfaction while strategically growing support operations for businesses ready to scale. Let’s build a seamless support structure together!

Steps for completing your project

After purchasing the project, send requirements so Shefali can start the project.

Delivery time starts when Shefali receives requirements from you.

Shefali works on your project following the steps below.

Revisions may occur after the delivery date.

Introduction

I will explore and learn about the client and his/her company and their aspects.

Adapting

I will adapt with schedule and work goals

Review the work, release payment, and leave feedback to Shefali.