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You will get a ticket QC process that improves CSAT, CES, and NPS
Project details
This project is created for SMBs with no existing ticket QC process, and who are experiencing "poor metrics" (i.e., low CSAT, CES, ticket quality, getting bad reviews).
It's especially useful if you are a CEO or a founder and are experiencing growth in your business, and your support operations are lacking.
This ticket QC process will help you regain control of the quality and speed of your team, while simultaneously improving on bad metrics.
After you install this QC process, with a few minor tweaks, you can hire a team leader to manage your entire team. And you, as the CEO, will have more free time to focus on higher-value tasks.
It's especially useful if you are a CEO or a founder and are experiencing growth in your business, and your support operations are lacking.
This ticket QC process will help you regain control of the quality and speed of your team, while simultaneously improving on bad metrics.
After you install this QC process, with a few minor tweaks, you can hire a team leader to manage your entire team. And you, as the CEO, will have more free time to focus on higher-value tasks.
Project Type
Customer SupportWhat's included
| Service Tiers |
Starter
$150
|
Standard
$1,000
|
Advanced
$2,000
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 14 days |
Number of Revisions | 0 | 1 | 3 |
Optional add-ons
You can add these on the next page.
Post-implementation review
(+ 3 Days)
+$500Frequently asked questions
2 reviews
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MK
Mark K.
Jul 23, 2024
VoiceFlow Expert (Assistants API Integration)
Bart was a great communicator and an excellent problem solver. Highly recommended!
KC
Katherine C.
Jun 28, 2024
Zendesk Consulting and Training
Bart is nothing short of AMAZING to work with. He is incredibly knowledgeable and extremely organized, communicative and kind. He has a keen sense for customer care/service and is very meticulous with and truly cares about his work and what he turns over to his client. On top of his strong skillsets, he was also so pleasant and enjoyable to work with. By far, he has been the BEST contractor we've worked with on Upwork. We HIGHLY recommend Bart, you will be so happy you hired him!
About Bart
AI Automation Expert | ChatGPT/LLM Developer | Process & Systems Pro
Melbourne, Australia - 12:33 am local time
You can see exactly how I work and my AI expertise on my Youtube Channel (search "Bart Slodyczka") where I break down complex AI concepts into practical applications.
My experience:
→ Built and scaled CS and sales teams at Joolca
→ Engineering background with hands-on AI development
→ Run a successful AI agency and YouTube channel
→ Expert in process building (from 0 to 1)
→ Deep expertise in AI tools and implementations
→ Custom AI solution development and deployment
What I do:
→ Build custom AI solutions for your business
→ Automate workflows using latest AI tools
→ Design and implement AI strategies
→ Create AI-powered processes from scratch
→ Train teams on AI implementation
→ Develop AI integrations and applications
I'm in the top 1% of AI problem solvers and pride myself on finding creative solutions to complex challenges. Whether you need help with AI automation, process building, or scaling your operations with AI - I've got you covered.
Let's discuss how AI can transform your business! Schedule a 30 min discovery call today. 🚀
Steps for completing your project
After purchasing the project, send requirements so Bart can start the project.
Delivery time starts when Bart receives requirements from you.
Bart works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery
I will review your answers and consider how they influence my ticket QC methodology. I will modify my approach to suit your specific needs.
Execution
Depending on which project you chose, we will start working together.