You will get a Tier 2 customer support for your business
Project details
You will get level 2 customer support that will bring your company to the next level. With over 3 years of experience in customer support, I care deeply to understand your business and help to enhance growth in sales. The work I deliver is 100 percent original and high quality
Purpose
BusinessIndustry
Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Environmental, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Marketing & Advertising, Music, Nonprofit, Real Estate, Telecommunications, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$30
|
Advanced
$40
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Outbound Calls | 100 | 150 | 200 |
Number of Email Sends | 100 | 150 | 200 |
Scriptwriting | |||
Summary Report | |||
Lead List |
About Sam
Customer Support (Phone, Chat & Email)
Lahore, Pakistan - 2:45 pm local time
My expertises;
Help desk/ticket support
Live chat support
Email support
Inbound phone support
Outbound phone support
Social customer support
Front office
Back office
Overview;
Live Chat and Phone Support Representative
Customer Service Specialist
Customer Service Supervisor
Ticket, Chat, Phone, Social Support Agent
Soft skills;
1. Emotional intelligence
2. Social intelligence
3. Intrapersonal awareness
4. Diplomacy
5. Patience
6. Authenticity
7. Thick skin
8. Attentiveness
9. Active listening
10. Empathy
11. Sensitivity
12. Adaptability
13. Friendliness
14. Persuasiveness
15. Collaboration
16. Tenacity
17. Task management
18. Time management
19. Product knowledge
20. Willingness to learn
Steps for completing your project
After purchasing the project, send requirements so Sam can start the project.
Delivery time starts when Sam receives requirements from you.
Sam works on your project following the steps below.
Revisions may occur after the delivery date.
Observation
I will read the policies carefully and implement the best I can do.