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You will get a top-notch Technical/Customer service for a SaaS, product or services

Gabriel A.Status: Offline
Gabriel A.
Preview image

Let a pro handle the details

Buy Customer Support services from Gabriel, priced and ready to go.
Gabriel A.Status: Offline
Gabriel A.
Preview image

Let a pro handle the details

Buy Customer Support services from Gabriel, priced and ready to go.

Project details

Your customers will get an exceptional support experience. As I show maximum empathy, and I follow-up until an issue or all complaints/enquires are attended to and resolved.
Purpose
Business
Industry
Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Events Planning, Hardware & Electronics, Logistics & Supply Chain Management, Manufacturing & Storage, Nonprofit, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism
Language
English

What's included $3,000

These options are included with the project scope.

$3,000
  • Delivery Time 24 days
  • Number of Hours of Work 40
    • Scriptwriting
    • Summary Report
    • Social Media Replies
    • Email Support
    • Live Chat Support

Frequently asked questions

Gabriel A.Status: Offline

About Gabriel

Gabriel A.Status: Offline
Customer Support and Help Desk Specialist
Lagos, Nigeria - 11:56 am local time
Senior Microsoft 365 & SaaS Support Specialist with 6+ years of experience supporting enterprise and SMB environments. Expert in Exchange Online, Entra ID (Azure AD), Outlook, and contact/calendar synchronization solutions across cloud, hybrid, and on‑prem setups.

I specialize in L2/L3 technical troubleshooting, API-based integrations (Microsoft Graph & EWS), tenant‑to‑tenant sync, migrations, permissions management, and complex issue resolution. Known for strong case ownership, clear customer communication, and collaborating closely with Product and Engineering teams to resolve edge cases.

✅ Microsoft 365 & Exchange
✅ Entra ID / Azure AD
✅ SaaS & API integrations
✅ Contact & Calendar Sync
✅ Enterprise Troubleshooting
✅ Customer Onboarding & Documentation

Steps for completing your project

After purchasing the project, send requirements so Gabriel can start the project.

Delivery time starts when Gabriel receives requirements from you.

Gabriel works on your project following the steps below.

Revisions may occur after the delivery date.

Improve Customer Experience

1. Create a clear customer experience vision 2. Understand who your customers are 3. Create an emotional connection with your customers 4. Troubleshoot/Understand the issue/complaints 5. Provide resolution/answers to queries/issues 6. Get feedback

Review the work, release payment, and leave feedback to Gabriel.