You will get a top-notch Technical/Customer service for a SaaS, product or services
You will get a top-notch Technical/Customer service for a SaaS, product or services
Project details
Your customers will get an exceptional support experience. As I show maximum empathy, and I follow-up until an issue or all complaints/enquires are attended to and resolved.
Purpose
BusinessIndustry
Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Events Planning, Hardware & Electronics, Logistics & Supply Chain Management, Manufacturing & Storage, Nonprofit, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included $3,000
These options are included with the project scope.
$3,000
- Delivery Time 24 days
- Number of Hours of Work 40
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
Frequently asked questions
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HO
Henry O.
Apr 25, 2021
Technical Customer Support Engineer Needed
Gabriel showed a great attention to details. He is highly experienced in technical customer support and related activities.
About Gabriel
Customer Support and Help Desk Specialist
100%
Job Success
Lagos, Nigeria - 9:03 am local time
✔ Microsoft O365 Support / Administration (Microsoft Teams, Azure, OneDrive, SharePoint, exchange, Azure AD, Virtual Machines)
✔Microsoft Endpoint Manager and other MDM
✔Excellent team player
✔Product demo and configuration
✔ The ability to provide support for any SaaS/product.
✔ Customer retention focus, quick response times.
✔ Flexibility and excellent team player.
✔Tech-savvy and a fast learner,
✔ Ability to work with little or no supervision.
✔ I work across different time zones in compliance with security and privacy policies and standards.
✔ Azure fundamentals certified.
Steps for completing your project
After purchasing the project, send requirements so Gabriel can start the project.
Delivery time starts when Gabriel receives requirements from you.
Gabriel works on your project following the steps below.
Revisions may occur after the delivery date.
Improve Customer Experience
1. Create a clear customer experience vision 2. Understand who your customers are 3. Create an emotional connection with your customers 4. Troubleshoot/Understand the issue/complaints 5. Provide resolution/answers to queries/issues 6. Get feedback