You will get a TOP rated🥇 Customer service
You will get a TOP rated🥇 Customer service
Project details
Having worked as a virtual assistant and customer service since 2017, and now Top rated on Upwork, You will get experienced and polite customer service. I will calm your customer when there is a delay in delivery and respond to all customer requests according to your store's policy..
Purpose
BusinessIndustry
Animals & Pets, Audio Services, Beauty & Cosmetics, Ecommerce, Education, Lifestyle, TelecommunicationsLanguage
FrenchWhat's included
| Service Tiers |
Starter
$55
|
Standard
$225
|
Advanced
$260
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 7 days |
Number of Hours of Work | 7 | 28 | 28 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
Frequently asked questions
5 reviews
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This project doesn't have any reviews.
aG
antoine G.
Mar 26, 2024
SAV boutique E-commerce
TE
Tomariella E.
Jul 6, 2022
Support Mail
IB
Impact B.
Aug 17, 2021
Customer service (mail)
Excellent ++++
Prise d'initiative, rigoureuse, je ne pouvais pas rêver mieux pour gérer mon SAV d'une main de maitre.
Je recommande à 100%
Prise d'initiative, rigoureuse, je ne pouvais pas rêver mieux pour gérer mon SAV d'une main de maitre.
Je recommande à 100%
MP
My P.
Dec 9, 2020
Service Client boutique Shopify
Edith a très bien su répondre à nos besoins. Elle a géré notre service client sur shopify via freshdesk. Elle s'est également occupé des litiges Paypal. Sérieuse et impliquée dans les tâches qui lui sont confiées, elle saura se charger de votre service client. Je recommande !
JN
Julien N.
Aug 1, 2020
Customer Service
Edith completed very successfully the mission, really dedicated freelancer.
About Nasy
Social Media Moderation | Customer Support E-commerce | Data entry
100%
Job Success
Toamasina, Madagascar - 2:19 pm local time
My name is Edith and I offer my services as a customer service and virtual assistance manager.
I speak French and I've worked with dozens of French brands and brands from other countries. I've also worked with companies in various sectors. Tasks include after-sales service, order placement, dispute management, order placement, moderation on social networks.
I am able to carry out the tasks prescribed according to your request. Please do not hesitate to contact me as I am a serious and dynamic person.
Steps for completing your project
After purchasing the project, send requirements so Nasy can start the project.
Delivery time starts when Nasy receives requirements from you.
Nasy works on your project following the steps below.
Revisions may occur after the delivery date.
☑ Shopify
Order verification, change of shipping address, refund, ...
☑ Tracking
Track orders on the various carrier sites