You will get a trustworthy Virtual Assistant to help you with your business.
Project details
EXECUTIVE ASSISTANT | PROJECT MANAGER
I am a responsible and trustworthy Virtual Assistant. I can help you with your personal or business admin tasks. I'm an expert in customer relations with over 7 years of experience dealing with different types of customers, communicate with them under pressure, and provide the best resolution as much as possible. I can anticipate customer needs and respond to them in a timely and courteous manner.
Some of the tasks I'm responsible for:
-Handle CRM tools
-Arrange calls, meetings, and conferences
-Answer inquiries via email, phone call, and text messages
-Manage complaint cases
-Monitor inbox and emails on different platforms
-Arrange with data and document management
-Maintain and keep records updated
-Software: Salesforce, Microsoft, Purecloud, Ringcentral, Zendesk, Canva, Gsuite, Jobber, Slack, Zoom
I can share some best practices for your company's improvement. Because of my breadth of experience, rest assured that I would make an excellent addition to your team.
Looking forward to hearing from you soon! Have a great day!
-Jinky
I am a responsible and trustworthy Virtual Assistant. I can help you with your personal or business admin tasks. I'm an expert in customer relations with over 7 years of experience dealing with different types of customers, communicate with them under pressure, and provide the best resolution as much as possible. I can anticipate customer needs and respond to them in a timely and courteous manner.
Some of the tasks I'm responsible for:
-Handle CRM tools
-Arrange calls, meetings, and conferences
-Answer inquiries via email, phone call, and text messages
-Manage complaint cases
-Monitor inbox and emails on different platforms
-Arrange with data and document management
-Maintain and keep records updated
-Software: Salesforce, Microsoft, Purecloud, Ringcentral, Zendesk, Canva, Gsuite, Jobber, Slack, Zoom
I can share some best practices for your company's improvement. Because of my breadth of experience, rest assured that I would make an excellent addition to your team.
Looking forward to hearing from you soon! Have a great day!
-Jinky
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$6
|
Standard
$30
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 2 days |
Number of Hours of Work | 1 | 4 | 4 |
Basic Photo Editing | - | - | |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | - | ||
Project Management Support | |||
Travel Planning | - |
About Jinky
A+ Virtual Assistant | Expert Bookkeeper
Taguig City, Philippines - 3:42 am local time
🥇 𝐄𝐱𝐩𝐞𝐫𝐭 𝐁𝐨𝐨𝐤𝐤𝐞𝐞𝐩𝐞𝐫 | 𝐂𝐨𝐦𝐩𝐥𝐞𝐱 𝐂𝐥𝐞𝐚𝐧-𝐮𝐩𝐬
⚡𝐐𝐮𝐢𝐜𝐤𝐛𝐨𝐨𝐤𝐬 𝐏𝐫𝐨𝐚𝐝𝐯𝐢𝐬𝐨𝐫
💼 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭
📞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞
I got your back! A goal-oriented with 12+ years of experience dealing with different clients and meeting satisfaction in a timely manner. Passionate about building strong customer relationships, driving brand loyalty, and increasing client engagement.
👇Here's how can I help you 👇 👇
✨𝐁𝐎𝐎𝐊𝐊𝐄𝐄𝐏𝐄𝐑 / 𝐀𝐂𝐂𝐎𝐔𝐍𝐓𝐈𝐍𝐆 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 ✨
Various Businesses in US such as Accounting Firm, E-commerce, Construction, Credit Counseling Service, and Real Estate company
*Complex clean-ups
*Analyzed financial statements and provided feedbacks
*Daily General ledger maintenance
*Ensured all transactions were uploaded in the system and coded properly
*Recorded transactions such as invoices, withdrawals, bank deposits, bills, bills payments, transfer, checks, etc.
*Reconciled multiple bank and credit card accounts
*Managed Accounts Payable and Accounts Receivable, communicated with clients or suppliers for outstanding/pending transactions
*Provide a Profit & Loss Statement (YTD/Monthly), Balance Sheet and Cash Flow Statement
✨𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 / 𝐏𝐑𝐎𝐉𝐄𝐂𝐓 𝐌𝐀𝐍𝐀𝐆𝐄𝐑 ✨
*Managed CRM tools
*Handled employees and subcontractors from different countries
*Organized calls, meetings, and conferences
*Respond client's inquiries via email, phone call, and text messages
*Maintained and organized client’s records
*Assigned and scheduled employees to their designated jobs
*Managed customer payments, bill/expenses and employee’s payroll
*Responsible on creating Sales contracts and/or Business agreements
✨𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐑𝐄𝐏𝐑𝐄𝐒𝐄𝐍𝐓𝐀𝐓𝐈𝐕𝐄✨
*Promptly and professionally engaged with customer queries via phone, email, and chat
*Acknowledged customer’s concern with empathy and provided comprehensive information to ensure positive result
*Negotiation skills in handling difficult applicants
*Clearly explained the process, terms and conditions to potential customers before purchasing the products and services
*Took payment and other pertinent information such
as addresses and phone numbers accurately
*Ensured all customer’s information are protected and well-documented
✨𝐇𝐄𝐀𝐃 𝐂𝐀𝐒𝐇𝐈𝐄𝐑 / 𝐂𝐑𝐄𝐖 𝐓𝐑𝐀𝐈𝐍𝐄𝐑 / 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 𝐌𝐀𝐍𝐀𝐆𝐄𝐑 ✨
*Took customer's order attentively and accurately
*Informed customers of deals, promos, and future products
*Managed to train newly hired crews on Standard Operating Procedures and how to provide great customer service experience
*Collaborated with store managers on how we can increase our daily sales and maintain a friendly-vibe customer dining experience
*Accountable for Daily, Weekly, and Monthly inventory
*Recorded Daily Sales Summary Report, Procurement, Replenishment, Vouchers, and Gift checks
👩💻 𝗦𝗼𝗺𝗲 𝘁𝗼𝗼𝗹𝘀 𝘁𝗵𝗮𝘁 𝗜 𝘂𝘀𝗲:
✦ Google Workplace & Microsoft Office
✦ Quickbooks Intuit
✦ Xero
✦Gusto Payroll
✦Salesforce
✦LastPass
✦Justworks
✦Basecamp
✦Purecloud
✦Ringcentral
✦Canva
✦Slack
✦Zoom
✦Zendesk
✦BuilderPrime
✦OctopusPro
✦Jobber
Please feel free to get in touch with me. 😊
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After purchasing the project, send requirements so Jinky can start the project.
Delivery time starts when Jinky receives requirements from you.
Jinky works on your project following the steps below.
Revisions may occur after the delivery date.
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