You will get a Vacation Rental Concierge | Guest Support | Owner Representative

Nickolas K.Status: Offline
Nickolas K.

Let a pro handle the details

Buy Customer Support services from Nickolas, priced and ready to go.

You will get a Vacation Rental Concierge | Guest Support | Owner Representative

Nickolas K.Status: Offline
Nickolas K.

Let a pro handle the details

Buy Customer Support services from Nickolas, priced and ready to go.

Project details

Not sure if you want to sign up for a service package? I understand your trust will have to be earned. Take a test drive of my services to see if I can help you with your goals.

I can be your guest's concierge for a stay of 4 nights. I believe that communication is key in the vacation rental industry. Having someone provide professional and timely responses sets the good properties apart from the great ones.

Allow us to add that professional touch to your vacation rental. I would consider your reputation an extension of my own. After all, you'll be able to talk about your experience with my services when all is said and done.

Thank you for your time and consideration. I look forward to speaking with you soon!
Purpose
Business
Industry
Business Services & Consulting, Real Estate, Travel & Tourism
Language
English

What's included $50

These options are included with the project scope.

$50
  • Delivery Time 4 days

Frequently asked questions

Nickolas K.Status: Offline

About Nickolas

Nickolas K.Status: Offline
Vacation Rental Owner Liaison | Guest Concierge | Platform Ambassador
Grand Junction, United States - 6:28 am local time
Are you feeling the weight of owning a vacation rental? Apprehensive about giving your personal info out to the guest? I can be the resource that helps take this off your plate. I provide liaison services for owners who don't want to deal with coordinating with guests. I will also be your ambassador regarding issues with your marketing platform.

The biggest draw to my services is my attention to the marketing platforms' ever-changing terms of service. I believe working within the maximum capacities of the rules will only set us up for success. It's also a good means of getting your platform to support you within the rules they've established. I'll uphold your expectations in the vacation rental industry!

- My services, first and foremost, give the owner privacy and anonymity while operating their short-term vacation rental business
- Providing timely and transparent expectations is the main goal at the end of the day because everyone feels good when a plan comes together
- I am a very tactful and professional communicator, especially when it comes to upholding the image or reputation of another party
- I provide streamlined communication before, during, and after the guest's stay
- If the guest should require any assistance during their stay, I will be their concierge handling all communication to and from you
- The hope of providing exemplary service is to get you stellar reviews that will help your property grow
- I also provide communication services regarding your platform (Airbnb, VRBO, etc.)
- Being able to make appeals and overseeing the process within the terms set by the platform is my specialty
- My primary experience has come from customer service in the corporate sector for companies such as UPS, Ford, Airbnb, VRBO, and Booking.com (Hospitality Focus 12+ years)
- You will always have a single point of contact and you will not have to reiterate previous expectations or goals when an issue arises

I greatly appreciate your time and consideration. I am eager to earn your business and help your vacation rental meet its maximum potential. I look forward to speaking to you soon!

Steps for completing your project

After purchasing the project, send requirements so Nickolas can start the project.

Delivery time starts when Nickolas receives requirements from you.

Nickolas works on your project following the steps below.

Revisions may occur after the delivery date.

First Owner Contact

Review full expectations of processes and procedures with the vacation rental owner. We will discuss the framework for guest communications while they use the property. Personalized requests concerning this framework can be made at this time.

Perform Concierge Duties

Perform services disclosed to the Vacation Rental Owner in the "first owner contact" step.

Review the work, release payment, and leave feedback to Nickolas.