You will get a Video description of the product you are trying to market.
Project details
My name is Oluwakemi Ogunbayo. I am a freelance Virtual Assistant and a Customer Service Agent and I am currently a student at Alx Africa in order to be more effective and efficient in my job as a Virtual Assistant. I worked as a Front Desk Executive at Arrahmah global computers in conjunction with Lagos State Ministry of Employment and Wealth Creation. Before then, I was a teacher at Sos Children's Village for almost five years before leaving to pursue my passion as a Customer Service Representative. I love solving problems and I have a passion for helping people. I am hardworking, committed and time conscious. What set me apart is my continuous quest to develop myself and become better in my field. I am also very time conscious and punctual and I will always ensure you get your project before the set deadline.
Purpose
PersonalIndustry
Education, Nonprofit, TelecommunicationsLanguage
NigerianWhat's included $25
These options are included with the project scope.
$25
- Delivery Time 5 days
- Number of Revisions 2
- Number of Hours of Work 40
- Basic Photo Editing
- Organize & Classify/Tag Files
- Formatting & Clean Up
Optional add-ons
You can add these on the next page.
Fast 4 Days Delivery
+$5
Additional Revision
+$5
Additional Hour of Work
+$5About Oluwakemi
Customer Service Professional
Lagos, Nigeria - 6:57 am local time
confident young lady with the drive to succeed. Courteous Customer Service Representative that is constantly developing innovative ways to exceed customer expectations. Establishes success by listening to customer needs, following company policies, and working to find a resolution that benefits the customer. Uses every customer interaction as an opportunity to improve professionally. I am driven to exceed sales goals and build long- term relationships with customers. My previous experience as a school teacher has given me great listening skills that will enable to to listen to the customer, understand the needs of the customer and proffer solutions. I have a strong dedication to helping customers resolve issues and cultivating a positive image. I excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high- quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers. My experience as an educational facilitator in SOS Children's Village has enabled me to have the ability to multi-task since I did not only educate the children but I also performed secretarial duties by typing of documents, editing documents. I also performed the duties of a customer service professional by attending to the parent's calls, making sure they knew all about our services. The parents also call with their complains and I make sure their issues are solved. I have proven ability to multitask and use multiple phones and other technical devices while providing exceptional customer service. Proficient understanding of Microsoft word, Excel and the internet. Basic knowledge of common office electronics. I have strong verbal communication skills allow for strong bonds with customers during all interactions. Able thrive and meet company standards in a busy call center environment both alone and in a team setting.
Steps for completing your project
After purchasing the project, send requirements so Oluwakemi can start the project.
Delivery time starts when Oluwakemi receives requirements from you.
Oluwakemi works on your project following the steps below.
Revisions may occur after the delivery date.
Transcribing audio
1. Receive audio from client. 2. Transcribe while listening to audio content. 3, Send the first draft to the client. 4. Client makes corrections needed and sends back. 5. Make the appropriate corrections and send the work to client.