You will get a Virtual Assistant for the Dispatch of your limousine, taxi or bus service
Project details
Saztech Solutions brings over 11 years of experience in dispatch, customer service, and virtual assistance, specializing in the limousine and transportation industries across the US, UK, and Canada. We offer a wide range of tailored services to optimize operations, improve customer satisfaction, and ensure 24/7 support.
Our expertise includes dispatch management, chat and phone support, social media handling, reception services, and virtual assistance. Proficient in tools like LimoAnywhere, Salesforce, and VanillaSoft, we quickly adapt to new platforms without additional learning costs. We deliver reliable, flexible, and affordable solutions at a competitive rate of $2.99 per hour.
Whether you need help managing bookings, enhancing client communication, or improving operational efficiency, Saztech Solutions is here to assist. With a focus on results, quality control, and fast onboarding, we are the ideal partner for businesses aiming to scale and succeed.
Our expertise includes dispatch management, chat and phone support, social media handling, reception services, and virtual assistance. Proficient in tools like LimoAnywhere, Salesforce, and VanillaSoft, we quickly adapt to new platforms without additional learning costs. We deliver reliable, flexible, and affordable solutions at a competitive rate of $2.99 per hour.
Whether you need help managing bookings, enhancing client communication, or improving operational efficiency, Saztech Solutions is here to assist. With a focus on results, quality control, and fast onboarding, we are the ideal partner for businesses aiming to scale and succeed.
Purpose
BusinessIndustry
Business Services & Consulting, Food & Beverage, Logistics & Supply Chain Management, Retail & Wholesale, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$720
|
Standard
$1,440
|
Advanced
$2,160
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 8 | 16 | 24 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3Frequently asked questions
About Sami
Dispatch & Customer Support
Lahore Cantt, Pakistan - 9:39 pm local time
-- 24/7 Dispatch, Customer Support, and Virtual Assistance for Growing Businesses:
Saztech Solutions is a reliable remote operations partner with over 11 years of experience delivering round-the-clock dispatch, customer support, and virtual assistance services. We support businesses that require accuracy, responsiveness, and continuity, especially in fast-moving, service-driven industries.
Our teams work as an extension of your internal operations, ensuring consistent coverage, clear communication, and dependable execution across all time zones.
- Core Services
-- Dispatch & Scheduling Support:
We provide full-cycle dispatch and coordination support for transportation and home service businesses, ensuring smooth daily operations and real-time issue handling.
• 24/7 dispatch coverage
• Trip and job monitoring
• Driver and technician coordination
• Appointment confirmations and follow-ups
• Route planning and ETA communication
• Experience with LimoAnywhere, iCabbi, ServiceTitan, Housecall Pro, Jobber, and Salesforce
- Customer Support (Voice, Email, Chat, SMS)
Our customer support teams handle both inbound and outbound communication with professionalism and consistency.
• Booking and order management
• Call handling and escalation resolution
• Live chat, email, and social messaging support
• CRM documentation and follow-ups
• Experience with HubSpot, Zendesk, Freshdesk, Zoho, Intercom
- Virtual Assistance
We assist with daily administrative and operational tasks so business owners can focus on growth.
• Calendar and inbox management
• CRM data entry and database maintenance
• Online research and reporting
• Lead follow-ups and outreach support
• Multilingual support in English, Urdu, and Hindi
- Technical & Helpdesk Support
Our technical support agents provide structured Tier 1 and Tier 2 assistance.
• Software and hardware troubleshooting
• Ticket management and documentation
• Remote diagnostics and user assistance
• Experience with Jira, Freshservice, Zoho Assist, TeamViewer, and AnyDesk
- 24/7 Operational Coverage
We operate 24/7, 365 days a year, including weekends and holidays. Our rotating shift model ensures uninterrupted service across EST, CST, PST, GMT, and other global time zones.
- Why Clients Choose Saztech Solutions
• Fast onboarding within 24 hours
• Fluent English with a neutral, clear accent
• Fully equipped office with backup power and stable high-speed internet
• Process-driven teams trained to follow SOPs
• Transparent daily, weekly, and monthly reporting
• Strong data security and confidentiality practices
- Proven Experience
We maintain a client retention rate above 90% and have supported businesses across the US, UK, and Canada. Due to confidentiality agreements, we do not share client names, but our long-term partnerships reflect our reliability and service quality.
- Tools & Platforms
CRM: Salesforce, VanillaSoft
Dispatch: LimoAnywhere, iCabbi, TaxiCaller
Communication: RingCentral, OpenPhone, Vonage, Grasshopper, Slack, Google Voice
- Let’s Work Together
Whether you need a single dedicated agent or a fully managed support team, Saztech Solutions is ready to help you improve response times, streamline operations, and deliver a better customer experience.
Let’s discuss how we can support your business.
Steps for completing your project
After purchasing the project, send requirements so Sami can start the project.
Delivery time starts when Sami receives requirements from you.
Sami works on your project following the steps below.
Revisions may occur after the delivery date.
Dispatch and customer support
We’ll manage dispatch efficiently, ensuring prompt bookings, quick response times, and reliable customer support. Our team will handle inquiries, troubleshoot issues, and maintain a high level of client satisfaction.