You will get A virtual assistant to time and cleaning management for your property
Project details
As a passionate Airbnb rental manager, I'm committed to providing exceptional guest experiences and maximizing revenue for property owners. With a background in hospitality and customer service, I have honed my skills in property management, guest communication, and booking management. I'm also familiar with the Airbnb platform. Every guest deserves a memorable stay, and every property owner deserves to earn the highest possible income. Let me help you achieve your goals and exceed your expectations.
My response time will be a maximum of 5 minutes.
My duties will be;
-Responding to inquiries
-Manage your listing
• Help guests to check in/checkout
• Updating Calendars daily
-Organise Maintenance
-Schedule Cleaning
-Providing support to guests
-Gain positive customer reviews
-Reliable communication
My response time will be a maximum of 5 minutes.
My duties will be;
-Responding to inquiries
-Manage your listing
• Help guests to check in/checkout
• Updating Calendars daily
-Organise Maintenance
-Schedule Cleaning
-Providing support to guests
-Gain positive customer reviews
-Reliable communication
Data Entry Type
Data Cleansing, Document Conversion, Error Detection, Word ProcessingData Entry Tool
Google Docs, Microsoft Excel, Microsoft Office, Microsoft WordWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 12 | 20 | 28 |
Formatting & Clean Up | - | - | - |
Graph & Table Creation | - | - | - |
Frequently asked questions
About Maryam
Airbnb/VRBO Booking.com Vacations Rental Manager*
Faisalabad, Pakistan - 4:44 am local time
With a background in customer service and a thorough understanding of the hospitality industry, I have honed my abilities to deliver prompt, courteous, and effective responses to guest inquiries. I am well-versed in handling a variety of guest requests and concerns, and my commitment to professionalism and empathy allows me to ensure guests feel valued and cared for throughout their stay.
Here’s a summary of my previous work experience and tasks handled in the Short Term Rental Business:
Property Manager
✔- Managed Channel manager
✔- Guest communication/ customer service
✔- Calendar and pricing management
✔- Coordinated maintenance issues and scheduled contractors
✔- Scheduled cleaners for turnover
✔- Set up and integration of listings
✔- Set up automated messages
✔- Collection of security deposit
✔- Review disputes
✔- Damage claim disputes
✔- Improvement of internal policies and process
Case Manager for Airbnb for 2 years.
✨- Provided customer service
✨- Handled cases related to conflict and mediation
✨- The provided resolution to reservation-related issues
✨- Guided and educated users on using the platform and its terms
✨- Provide troubleshooting steps
Software used:
⭐-Airbnb
⭐-VRBO
⭐-Booking.com
⭐-TripAdvisor (etc).
⭐- Lodgify
⭐- Guesty For Hosts
⭐- Guesty for Pros
⭐-Hostaway
⭐-Hospitable
⭐- Smoobu
⭐- Smartbnb
⭐- Turnoverbnb
⭐- Slack
⭐- Smartlock apps such as August App, Kwikset, Schlage and Sifely
⭐- Blink
I would be grateful for the opportunity to discuss how my abilities align with your company's goals and how I can contribute to your ongoing success.
Steps for completing your project
After purchasing the project, send requirements so Maryam can start the project.
Delivery time starts when Maryam receives requirements from you.
Maryam works on your project following the steps below.
Revisions may occur after the delivery date.
Cleaning and time management for your property
when the first guest leaves the uni. I will inform the cleaner to clean the unit and do all the necessary maintenance for the next guest to provide him with a five-star living style to assist him and feel like home at your property.