You will get a warm, kind, and efficient VA to run your customer service for you
Project details
Running an (online) business can sometimes feel complicated and chaotic. There are many small tasks that need attention, and they can easily get in the way of the work you truly enjoy: creating and sharing. That’s where I’d love to support you.
Over the past three years working full-time as a Virtual Assistant, I’ve supported meditation retreats, wellness webshops, and coaching businesses behind the scenes. Through this experience I’ve developed a strong focus on heart-led, thoughtful customer care. I understand how important it is that clients feel seen, supported, and responded to with warmth and clarity.
I help create a smooth and caring experience for your clients while keeping communication organized and efficient.
Ways I can support you include:
• Customer support and client communication
• Email and inbox management
• Handling client questions with care and clarity
• Editing and formatting documents
• Data entry and organization
• Social media support (Instagram / YouTube / Facebook)
• General administrative support
... and much more.
Feel free to send me a message, I’d love to hear about your business 🌸
Over the past three years working full-time as a Virtual Assistant, I’ve supported meditation retreats, wellness webshops, and coaching businesses behind the scenes. Through this experience I’ve developed a strong focus on heart-led, thoughtful customer care. I understand how important it is that clients feel seen, supported, and responded to with warmth and clarity.
I help create a smooth and caring experience for your clients while keeping communication organized and efficient.
Ways I can support you include:
• Customer support and client communication
• Email and inbox management
• Handling client questions with care and clarity
• Editing and formatting documents
• Data entry and organization
• Social media support (Instagram / YouTube / Facebook)
• General administrative support
... and much more.
Feel free to send me a message, I’d love to hear about your business 🌸
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$35
|
Standard
$165
|
Advanced
$315
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 3 days |
Number of Hours of Work | 1 | 5 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Robin
All Round Virtual Assistant
Foligno, Italy - 12:35 pm local time
I am a native English and Dutch speaking Virtual Assistant, living and working abroad in a small mountain town in Italy. I am organized, intelligent, and highly dependable. I have completed my masters degree at the University of Utrecht in the field of Arts and Social Sciences, and after I moved to Italy, gained experience as a VA supporting online wellness, spirituality, and coaching businesses, as well as small start-ups that want to make a meaningful impact in the world.
I genuinely enjoy helping purpose-driven entrepreneurs run their business more smoothly so they can focus on their work and their clients. I am strong in communication, customer care, organization, and understanding workflows and processes, and I adapt easily to different roles depending on what your business needs most.
I value clarity, structure, and reliability, and I take pride in delivering thoughtful and high-quality work.
Ways I can support you include:
- Customer support and client communication
- Email and inbox management
- Calendar and appointment management
- Proofreading, editing, and formatting documents
- Data entry and organization
- Social media support (Instagram / YouTube / Facebook)
- Online program or course administration
- Community management
- General administrative support
... and much more
I am flexible and enjoy supporting businesses in many different ways, so feel free to reach out and we can discuss how I can best support you and your work.
More about my background:
Over the past three years working full-time as a Virtual Assistant, I’ve supported projects behind the scenes of meditation retreats, wellness webshops, and healing coaches. At first, these collaborations seemed to come my way randomly, but over time I began to notice a pattern. Many of the businesses I work with share values that resonate deeply with my own: helping people feel more connected and at peace with themselves and the world.
Through this experience, I’ve learned what it takes to share these kinds of meaningful offerings online. Sometimes it’s about the small details, like making sure links in email funnels work perfectly. Other times it’s about the bigger picture, such as organizing retreat schedules or supporting the launch of a new online course. What I’ve also learned is that the way these things are done matters just as much as the tasks themselves.
The quality I bring to my work is attention, care, and a mindful approach. To support your business in a way that feels organized, thoughtful, and aligned. So your clients, your audience, and you feel supported along the way.
I look forward to hearing about your project🌸!
Steps for completing your project
After purchasing the project, send requirements so Robin can start the project.
Delivery time starts when Robin receives requirements from you.
Robin works on your project following the steps below.
Revisions may occur after the delivery date.
Getting in touch
I'll get in touch with you to learn more about how I can support your Customer Care Team
Determining tasks and time frame
Together we'll agree to specific tasks I can do for you and withing what time frame you'd like to see the results.