You will get a wonderful customer/Technical support experience for your company
Top Rated
Top Rated
Project details
Get Professional Project analysis and customer support for all your requirements. Can provide support over phone, email and chat as per project requirements. Get world-class customer experience with 100% quality control and assurance that will deliver all your expected KPI metrics.
Target Country
Worldwide, United States, United KingdomWhat's included
| Service Tiers |
Starter
$40
|
Standard
$200
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 15 days |
Number of Projects | 2 | 5 | 99 |
General Project Consulting | |||
Define Project Goals | |||
Define Deliverables & KPIs | |||
Establish Schedule & Milestones | |||
Risk Management | |||
Resource Management | - | ||
Budget Management | - | ||
Project Reports | - | - | |
Project Diagrams Provided | - | - |
Optional add-ons
You can add these on the next page.
Additional Project
(+ 1 Day)
+$40
Bring my team to help
(+ 1 Day)
+$40
10 reviews
(8)
(2)
(0)
(0)
(0)
This project doesn't have any reviews.
AP
Anjali Kathryn P.
May 1, 2026
Customer Success Manager for Pet Care App
OR
Ofer R.
Jun 18, 2025
Live Demonstrator for Accent Softening Solution
PS
Pavel S.
Jul 22, 2024
Seeking Exceptional Virtual Assistant for Ongoing Support
CM
Cristal M.
May 3, 2024
Level 1 Merchant Success Hero
Working with Vijay was a delight. His professionalism, timely responses, and dedication to meeting project goals exceeded my expectations. Vijay's adaptability and proactive approach make him an asset to any team. I look forward to future collaborations with him.
MH
Manmeet H.
Mar 7, 2024
Customer Service - Email, Phone & Chat Support
Wonderful to work with. Highly competent and diligent.
About Nagarajan
Experienced Customer Success Manager Technical support SaaS AI Expert
100%
Job Success
Chennai, India - 11:46 pm local time
📈 Proven records of effective Project management and delivering Quality results
🎯 Detail-Oriented | Proactive & Tech-Savvy . Fast learner with Exceptional Communication Skills!
💎100% Job Success and Top Rated in Upwork!💎
🌟 Tenured veteran in the field of Customer handling and Technical support providing exceptional customer experience.
🌟SAAS project management with in-depth knowledge of Tech industry to support brands in elevating their Team/customer management.
🌟Specialized in Remote support, Onboarding and Customer Relationship Development.
🌟 A team player, Fast Learner and go-getter who can work without little to no supervision
🌟 Worked under various roles including Quality assurance and Team leader managing 20+ team members overseeing their calls,chats and coach them towards improvement.
🌟 Proficient Phone, email, and Live chat handling skills
🌟 Hand-on experience using Salesforce,Zendesk,Freshdesk, Zoho desk, Intercom, JIRA, AWS, Athena,Postman and various other CRM's and advance software applications required for the process.
🌟Experience working for various E- Commerce projects which includes managing multiple Shopify stores (Inventory,Order fulfillment, customer support, shipping, refund and returns etc...)
🚀 I have experience with Team management, Queue/SLA management, phone support, email support, and live chat. I've handled multiple accounts in the USA, Canada, United Kingdom, Australia, Singapore and assisted different clients from all walks of life. I am always willing to commit to whatever additional training or education might be necessary to meet the company's present and future needs.
Have worked under various roles within an Organization and have experience working well with all kinds of internal teams maintaining smooth and effective communication.
👉Hiring me will not only provide a solution to your business needs but also help you improve the process, retain customers and convert them to happy, loyal buying ones.
📞 I'd be Happy to connect over a quick zoom call or Teams call to discuss more about my experience and answer any additional questions you might have for me!
Cheers,
Vijay Nagarajan
Steps for completing your project
After purchasing the project, send requirements so Nagarajan can start the project.
Delivery time starts when Nagarajan receives requirements from you.
Nagarajan works on your project following the steps below.
Revisions may occur after the delivery date.
Project discussion and confirmation
Initial discussion understanding the client's requirement offering solution confirming project duration and cost Start execution phase Quality discussion and mid project discussion finalize project work