You will get A World Best Customer Support Representative
Project details
The thing that sets me apart from the competition is my experience in customer service. I’ve been working in customer service for years now, and I have a lot of experience dealing with difficult customers. I know how to stay calm under pressure, and I always work to find a solution that satisfies the customer. In my previous role, I was recognized by my employer for being able to diffuse difficult situation.
“I set myself apart from the competition by being a creative problem solver. When I’m confronted with a difficult task, I always try to think outside the box to find a unique solution. I’m also not afraid to take risks. I know that sometimes you have to take risks in order to achieve great things.
“Another point that sets me apart from other candidates is my attention to details. Whenever I work on a project, no matter how big or small, I make sure to pay close attention to every single detail. This level of care and precision has led to some pretty positive results. In 2019, I was selected for an industry award based on this. Although I didn’t win, I was incredibly pleased to be selected for the shortlist.”
“I set myself apart from the competition by being a creative problem solver. When I’m confronted with a difficult task, I always try to think outside the box to find a unique solution. I’m also not afraid to take risks. I know that sometimes you have to take risks in order to achieve great things.
“Another point that sets me apart from other candidates is my attention to details. Whenever I work on a project, no matter how big or small, I make sure to pay close attention to every single detail. This level of care and precision has led to some pretty positive results. In 2019, I was selected for an industry award based on this. Although I didn’t win, I was incredibly pleased to be selected for the shortlist.”
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Data Analytics, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Government & Public Sector, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Music, Nonprofit, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$100
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 25 days |
Number of Hours of Work | 3 | 20 | 60 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $70Frequently asked questions
About Nnedimma
Virtual Assistant | Customer Service | Data Entry | Lead Generation
Lekki, Nigeria - 4:09 am local time
I am available for LONG-TERM, SHORT-TERM, HOURLY, or FIXED CONTRACTS
HERE'S WHAT I BRING TO THE TABLE;
💥Social Media Management: I will manage your social media accounts by posting content and responding to inquiries in the comments and DMs. I understand how to use the most popular social platforms, such as Facebook, Instagram, Twitter, and TikTok.
💥Writing and typing: Writing clearly and typing quickly are my super valuable skills, whether I’m drafting a press release for a client or adding data to an internal Excel spreadsheet or CRM.
💥Email management: I can manage your email. This means reading and organizing your inbox and replying to some messages as needed. I have excellent email etiquette and strong writing skills to succeed at this virtual assistant task.
💥Bookkeeping: I can undertake bookkeeping tasks, such as contributing to company payroll management. I have familiarized myself with bookkeeping basics and relevant software.
💥Data entry: I understand how to read, organize, and enter data into a client’s spreadsheets or other documents as needed.
💥Project management: I can support you in project management. This might involve outlining a workflow, scheduling actionables, or drafting supporting materials, like presentation slides.
💥Customer service: I can also work in customer-facing roles. For example, answering customer phone calls. To handle these tasks, I have strong interpersonal skills and feel comfortable dealing with every kind of customer, including displeased ones.
My Soft Skills
💥Organization: I can use my resources efficiently and effectively. I can manage my time, energy and workspace well and can accomplish all my assigned tasks successfully.
💥Attention to detail: I can make your work as efficient and easy as possible, right down to the last detail. Whether writing typo-free meeting notes or managing a project with many moving parts, i remain detail-oriented.
💥Communication skills: I can communicate effectively — verbally and in writing. I also understand that strong communication skill improve project management, customer service, and simply talking with your clients.
💥Reliability: I am very reliable and deliver on your assigned tasks as I understand that my client entrusts important elements of their businesses to me.
💥Discipline: I don’t just deliver my work reliably — I do it well. I am self-motivated, dedicated to my role, and disciplined enough to always deliver my best work.
💥Time management: I rely on time management strategies to meet every deadline.
💥Problem-solving mindset: I rely on my creativity and expertise to find solutions independently whenever I run into a problem.
💥Good decision-making: It’s very vital to me to use my best judgment to make decisions in my client’s best interest.
💥💥VIRTUAL ASSISTANT
✅Data entry
✅PDF Conversion and Editing
✅Research
✅Lead Generation
✅Customer Support
✅Spreadsheet Maintenance and Database Management
✅Excellent English Communication Skills
✅MS Office Suite (Ms Word, Ms Excel, PowerPoint, Outlook)
✅Google Workspace (Google Doc, Sheets, Slide, Form, Contact, Voice, Drive)
✅Track and Respond to messages on Google Voice, Contact
✅Create invoices and receipts
✅ Mailchimp
✅ Canva (for image or document editing)
✅ ChatGPT (for content idea creation)
✅Midjourney (for AI image generation)
✅ Capcut/Inshot (for video creation and edit)
✅ Pixelcut (for image upscaling and background removal)
✅ ElevenLabs (for AI voiceover)
✅ Webflow (CMS/Data management)
𝗟𝐞𝐭'𝐬 𝐆𝐞𝐭 𝐒𝐭𝐚𝐫𝐭𝐞𝐝!
Kindly send me a direct message here on Upwork, click the “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” button, or simply “𝐇𝐢𝐫𝐞 𝐦𝐞 𝐧𝐨𝐰” to benefit from my superpower because you also deserve an all-around rest and a healthier work life.
Steps for completing your project
After purchasing the project, send requirements so Nnedimma can start the project.
Delivery time starts when Nnedimma receives requirements from you.
Nnedimma works on your project following the steps below.
Revisions may occur after the delivery date.
Send all the informations i need to begin with
Few Minutes Discussion Call: Phone call to discuss your project and after that, i begin. I will send the finished work to you for your final approval. You can make unlimited corrections as much as you want. No worries about that