You will get accurate, efficient and timely input of information and data organization.
Project details
With my expertise in data entry, you can rest assured that your document will be properly converted into your desired layout .
Also, be assured of receiving your task within the specific time frame
Also, be assured of receiving your task within the specific time frame
Data Entry Type
Copy Paste, Data Cleansing, Document Conversion, Error Detection, Word ProcessingData Entry Tool
Google Docs, Google Sheets, Microsoft Excel, Microsoft Office, Microsoft WordWhat's included $5
These options are included with the project scope.
$5
- Delivery Time 4 days
- Number of Revisions 5
- Number of Hours of Work 4
- Graph & Table Creation
Optional add-ons
You can add these on the next page.
Fast 3 Days Delivery
+$3About Juliet
Customer Support Specialist | Zendesk, HubSpot, Intercom, Gorgias
Lekki, Nigeria - 11:58 am local time
Weak ticket management, poor SLA compliance, and low-quality customer engagement silently drain your business costing up to 30% in potential revenue.
That’s where I come in.
With over 5 years of experience supporting SaaS companies, and healthcare providers, I help growing businesses retain customers, scale onboarding, and optimize support systems using tools like Zendesk, Freshdesk, Help Scout, and CRM platforms like HubSpot and Intercom.
I don’t just answer ticket, I manage the full support lifecycle. From chat support to phone, email, and live support, I help you deliver consistent, high-quality customer experiences that boost CSAT, reduce churn, and turn clients into advocates.
What I Offer:
📌 Customer Support
Omnichannel support on email, chat, phone, and social, meeting strict SLA goals and keeping CSAT above 95 percent.
📌Full ticket management in Zendesk, Shopify Inbox, Intercom, Freshdesk, Help Scout, and WooCommerce, including macros, automations, and detailed reporting.
📌 Customer Success Management
Proactive engagement and relationship building that drives retention, upsells, and long-term loyalty. I help identify churn risks before they escalate.
📌 Support Operations
Team collaboration in Slack, Google Workspace, ClickUp, Trello, Notion, QuickBooks, Google Sheets, and similar tools.
✅ Why Clients Hire Me:
Detail‑oriented, tech‑savvy, problem‑solver who learns new systems fast.
Native‑level English, clear and compassionate communication.
Self‑motivated and reliable, I manage my workload without hand‑holding and stay productive in fast‑paced, high‑pressure settings.
Data driven, I track SLA, CSAT, QA, ticket volumes, and share actionable insights every week.
Proven Results:
Reduced onboarding drop-off by 40% for a Healthcare SaaS using HubSpot and Intercom
Maintained a 4.8/5 CSAT while resolving 95% of tickets within SLA using Zendesk
Built a centralized knowledge base that decreased repeat inquiries by 25%
Ready to bring clarity and consistency to your support operations?
Send an INVITE. Let’s talk. I'm here to help your team deliver world-class support without the overwhelm.
Steps for completing your project
After purchasing the project, send requirements so Juliet can start the project.
Delivery time starts when Juliet receives requirements from you.
Juliet works on your project following the steps below.
Revisions may occur after the delivery date.
Gather requirement
I will gather project details from you and I will ask you questions if I have any.
Deliver the first sample
Before fully starting the project, I will send you a small sample