You will get Accurate invoice tracking, insurance follow-ups & faster payments.

Marnelli P.Status: Offline
Marnelli P.
Top Rated

Let a pro handle the details

Buy Other Admin & Customer Support services from Marnelli, priced and ready to go.
Marnelli P.Status: Offline
Marnelli P.
Top Rated

Let a pro handle the details

Buy Other Admin & Customer Support services from Marnelli, priced and ready to go.

Project details

Struggling with unpaid invoices and delayed insurance payments? I specialize in billing, collections, and insurance follow-ups for property claims, ensuring you get paid accurately and on time. With 3+ years of experience, I know how to communicate with insurance providers, track payments, and manage invoices efficiently—so you don’t have to.
Project Type
Data Entry, Project Management, Virtual Assistance, Customer Support
What's included
Service Tiers Starter
$50
Standard
$100
Advanced
$150
Delivery Time 1 day 2 days 3 days
Number of Revisions
112
Optional add-ons You can add these on the next page.
Urgent Delivery
+$25
Extra Invoices
+$10
Weekly Invoice Management
+$200
Marnelli P.Status: Offline

About Marnelli

Marnelli P.Status: Offline
Restoration Billing & Admin |Water Mold Fire| Xactimate Encircle QBO
100% Job Success
Iligan, Philippines - 3:39 am local time
Hi, I'm Elli a Virtual Assistant specializing in water, mold, and fire damage restoration, with 3+ years of hands-on experience supporting restoration companies from the field all the way through final payment.

I don't just handle billing, I understand the full restoration workflow. From dry logs and remote moisture monitoring to scope auditing, insurance document submission, and AR follow-ups, I've worked inside the process at every stage.

What I Bring to Restoration Companies

✅ Billing & Collections

Invoice creation and submission (insurance & direct-pay)
Accounts receivable tracking & aging reports
ACV, RCV & depreciation follow-ups
Payment reminders and follow-ups until collected
Lien documentation support — NTOs, Sunray filing

✅ Insurance & Adjuster Coordination

Submitting invoices, photos, and supporting documents
Desk and field adjuster communication
Supplement and change order submissions
W9s, waivers, payment status tracking
Coordinating approvals, releases, and check follow-ups

✅ Restoration-Specific Admin

Dry log preparation using Omnisense (remote monitoring)
Scope of work auditing — reviewing and cross-checking estimates
Entry-level estimating support using Xactimate
Field documentation and contracts via Encircle
Job file organization for insurance billing and compliance

✅ Communications & Project Coordination

Adjuster, homeowner, and vendor communication
CRM management — GHL, JobDox, QBO
Task and project tracking — Trello, Slack, Google Calendar
Calling and follow-ups via RingCentral & Callrail
Google Docs, Sheets, and Drive reporting


Tools I Work With
Xactimate · Encircle · Omnisense · QuickBooks Online · GHL · JobDox · Sunray · RingCentral · Adobe Acrobat · Google Workspace · Trello · Slack

Why Restoration Companies Hire Me
✔ I know restoration workflows — not just general admin
✔ Scope auditing experience means I catch errors before they cost you
✔ Strong follow-up systems to reduce payment delays
✔ Comfortable working with both insurance carriers and homeowners
✔ Reliable, detail-oriented, and built for long-term partnerships

📩 If your jobs are done but the payments aren't coming in, let's fix that!

Steps for completing your project

After purchasing the project, send requirements so Marnelli can start the project.

Delivery time starts when Marnelli receives requirements from you.

Marnelli works on your project following the steps below.

Revisions may occur after the delivery date.

Invoice & Payment Status Review

I review all provided invoices, verify the details, and organize the follow-up plan.

Follow-Up with Clients & Insurance Companies

I call/email the designated contacts to confirm payment statuses, resolve outstanding balances, and track progress.

Review the work, release payment, and leave feedback to Marnelli.