You will get Admin, marketing and Customer Service support work done.
Project details
What sets me and my projects apart is the combination of strategy, creativity, professionalism, and genuine commitment to client growth. I do not believe in using generic marketing approaches. Every project is carefully customized to match the client’s goals, audience, industry, and brand identity. I take time to understand the business before creating solutions, which helps me produce work that is both visually appealing and results driven.
I focus on building strong communication with clients throughout the project to ensure transparency, timely updates, and smooth collaboration. My approach combines modern marketing techniques, customer engagement strategies, and brand positioning to help businesses stand out in competitive markets. Whether it is content creation, branding, social media strategy, or marketing support, I aim to create work that connects with people and builds trust.
What also makes my service different is reliability and attention to detail. I value deadlines, professionalism, and client satisfaction. I am passionate about helping brands grow, attract the right audience, and create long term impact through meaningful marketing solutions. with measurable impact.
I focus on building strong communication with clients throughout the project to ensure transparency, timely updates, and smooth collaboration. My approach combines modern marketing techniques, customer engagement strategies, and brand positioning to help businesses stand out in competitive markets. Whether it is content creation, branding, social media strategy, or marketing support, I aim to create work that connects with people and builds trust.
What also makes my service different is reliability and attention to detail. I value deadlines, professionalism, and client satisfaction. I am passionate about helping brands grow, attract the right audience, and create long term impact through meaningful marketing solutions. with measurable impact.
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$10
|
Standard
$20
|
Advanced
$25
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Revisions | Unlimited | Unlimited | Unlimited |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10About Faith
Healthcare Marketing Specialist | Customer Experience Executive.
Nairobi, Kenya - 10:18 pm local time
Healthcare Marketing Specialist | Customer Experience Executive | Administrative & Virtual Support Professional
Overview
I am a results-driven Healthcare Marketing and Customer Experience Professional with over 10 years of experience in healthcare, banking, administration, customer service, and business development. My expertise lies in helping healthcare providers, clinics, hospitals, consultants, and businesses improve client satisfaction, streamline operations, and grow their customer base through effective marketing and service excellence.
Throughout my career, I have successfully managed patient and client relationships, coordinated administrative operations, organized marketing campaigns, supported executive teams, and implemented customer experience improvements that enhance service delivery and business performance.
I am highly proficient in digital productivity and AI-powered tools including ChatGPT, Claude AI, Gamma, Canva, CapCut, Calendly, Google Workspace, and QuillBot, enabling me to deliver efficient, modern, and professional support to clients worldwide.
What I Can Help You With
✅ Healthcare Marketing Strategy
✅ Customer Experience Management
✅ Virtual Assistant & Administrative Support
✅ Appointment Scheduling & Calendar Management
✅ Customer Service & Complaint Resolution
✅ Lead Generation & Business Development
✅ Medical Camp & Event Coordination
✅ CRM & Client Relationship Management
✅ Data Entry & Database Management
✅ Presentation Design (PowerPoint, Canva & Gamma)
✅ Email & Communication Management
✅ SOP Development & Process Improvement
✅ AI-Assisted Content Creation
Key Skills
Healthcare Marketing
Customer Experience Management
Administrative Support
Virtual Assistance
Customer Service Excellence
Business Development
Lead Generation
Project Coordination
Calendar Management
Data Management
Report Preparation
Canva Design
AI Productivity Tools
Communication & Stakeholder Management
Team Leadership & Training
Employment Highlights
Administrative Assistant | Chiromo Hospital Group
Managed patient registration, admissions, billing, insurance coordination, and appointment scheduling.
Prepared financial reports and maintained operational procedures.
Developed service standards and SOPs.
Marketing & Customer Service Executive | Equity Afia Ltd
Generated leads and maintained corporate client relationships.
Organized medical camps, activations, and outreach programs.
Developed marketing reports and presentations.
Receptionist / Cashier | AAR Healthcare Services
Coordinated telemarketing activities and resolved customer complaints.
Managed various payment systems and customer interactions.
Direct Sales Agent | Stanbic Bank
Managed customer databases and inbound customer support.
Conducted market research and prepared management reports.
Specialized Profile (Healthcare Marketing)
Healthcare Marketing Consultant | Patient Experience Specialist
I help hospitals, clinics, consultants, dental practices, and healthcare organizations attract more patients, improve retention, and strengthen their brand through strategic marketing and exceptional patient experiences.
Services include:
Healthcare Marketing Plans
Patient Journey Mapping
Customer Experience Audits
Community Outreach Programs
Corporate Wellness Campaigns
Medical Camp Coordination
Social Media Content Planning
Service Quality Improvement
Steps for completing your project
After purchasing the project, send requirements so Faith can start the project.
Delivery time starts when Faith receives requirements from you.
Faith works on your project following the steps below.
Revisions may occur after the delivery date.
Research → Strategy → Execution → Review → Optimization & Reporting